BiuFrame Status

Published by Xi'an Shenju Zhilian Network Technology Co., Ltd on 2023-04-01

Through your smartphone, select your favorite photos and send them to the
connected photo frame. Your photos will be displayed on the "Biu Frame" digital
photo frame immediately, allowing family and friends to share the favorite
memories you have captured.

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Reported Issues: 1 Comments

By Catherine 7 months ago

My Biu frame won’t let me add photos. My phone app says photo was sent successfully but it does not appear on frame

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Common BiuFrame Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BiuFrame app on iOS and Android devices. Solve all BiuFrame app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BiuFrame iPhone Issues and Solutions

BiuFrame iOS app crashes, not working, errors
BiuFrame iOS app network issues
BiuFrame on iOS has black/white screen

BiuFrame Android App Issues and Solutions

BiuFrame has errors/crashing/not working
BiuFrame server network connectivity issues
BiuFrame has black screen

BiuFrame iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BiuFrame app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BiuFrame app crashes or not working on Iphone (iOS):

Close and restart the BiuFrame app on iPhone
Update BiuFrame app to the Latest Version for iOS
Uninstall and reinstall BiuFrame iPhone app
Update your iPhone to the latest iOS version

Fix BiuFrame on iPhone unable to connect to server/internet connection issues::

To resolve BiuFrame network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BiuFrame black/white screen (blank screen) on iPhone:

Follow the BiuFrame iOS app troubleshooting guide Here →

BiuFrame Android App Issues and Solutions

Fix BiuFrame not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BiuFrame app issues:

Force Stop the BiuFrame App
1. On android, goto "Settings" » click BiuFrame app. » click "Force Stop".

Update BiuFrame to the latest version on PlayStore

Clear BiuFrame App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BiuFrame app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BiuFrame.

Fix BiuFrame unable to contact server/ BiuFrame internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BiuFrame » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BiuFrame » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BiuFrame on android.

Solve BiuFrame black/white screens issue on Android:

Follow the BiuFrame android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xi'an Shenju Zhilian Network Technology Co., Ltd, developers of BiuFrame.

94.12% Contact Match

Developer: Xi'an Shenju Zhilian Network Technology Co., Ltd

E-Mail: [email protected]

Website: Visit BiuFrame Website

71.43% Contact Match

Developer: Frameo

E-Mail: [email protected]

Website: Visit Frameo Website

About this app

Use Biu Frame:• Add the "Biu Frame" WiFi digital photo frame with the specific ID of the photo frame• Send photos and short videos to the frame• Transfer your favourite photos from around the world to your loved ones. Your photos will be displayed on the "Biu Frame" digital photo frame immediately, allowing family and friends to share the favorite memories you have captured. Through your smartphone, select your favorite photos and send them to the connected photo frame. Owning "Biu Frame" makes it easier for you to share every time! Let your family know about your child's development.