Freebox Files Status

Published by Freebox on 2024-03-29

ACCÉDEZ AUX FICHIERS PRÉSENTS SUR VOTRE DISQUE DUR Freebox Révolution :
retrouvez directement les fichiers présents sur le disque dur intégré de
votre Freebox (enregistrements, téléchargements..

I have a problem with Freebox Files

Are you having issues? Select the issue you are having below and provide feedback to Freebox Files.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

71.4%

Connection

28.6%

Something else

14.3%

Reported Issues: 1 Comments

By Tina 11 months ago

Freebox tweak app revoked still doesn’t work properly

Have a Problem with Freebox Files? Report Issue

Common Freebox Files Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Freebox Files app on iOS and Android devices. Solve all Freebox Files app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Freebox Files iPhone Issues and Solutions

Freebox Files iOS app crashes, not working, errors
Freebox Files iOS app network issues
Freebox Files on iOS has black/white screen

Freebox Files Android App Issues and Solutions

Freebox Files has errors/crashing/not working
Freebox Files server network connectivity issues
Freebox Files has black screen

Freebox Files iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Freebox Files app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Freebox Files app crashes or not working on Iphone (iOS):

Close and restart the Freebox Files app on iPhone
Update Freebox Files app to the Latest Version for iOS
Uninstall and reinstall Freebox Files iPhone app
Update your iPhone to the latest iOS version

Fix Freebox Files on iPhone unable to connect to server/internet connection issues::

To resolve Freebox Files network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Freebox Files black/white screen (blank screen) on iPhone:

Follow the Freebox Files iOS app troubleshooting guide Here →

Freebox Files Android App Issues and Solutions

Fix Freebox Files not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Freebox Files app issues:

Force Stop the Freebox Files App
1. On android, goto "Settings" » click Freebox Files app. » click "Force Stop".

Update Freebox Files to the latest version on PlayStore

Clear Freebox Files App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Freebox Files app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Freebox Files.

Fix Freebox Files unable to contact server/ Freebox Files internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Freebox Files » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Freebox Files » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Freebox Files on android.

Solve Freebox Files black/white screens issue on Android:

Follow the Freebox Files android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freebox, developers of Freebox Files.

100% Contact Match

Developer: Freebox SAS

E-Mail: [email protected]

Website: Visit Freebox Files Website

64.29% Contact Match

Developer: Freebox SAS

E-Mail: [email protected]

Website: Visit Freebox SAS Website

About this app

Lancez un téléchargement via un lien URL, un fichier torrent ou un lien magnet depuis n'importe où, puis laissez votre Freebox faire le travail. Donnez accès à vos proches à n'importe quel fichier présent sur votre Freebox, pour la durée que vous voulez. Freebox Révolution : retrouvez directement les fichiers présents sur le disque dur intégré de votre Freebox (enregistrements, téléchargements... ). Autre Freebox : branchez votre disque dur personnel et retrouvez vos données, accessibles depuis votre smartphone. Retrouvez les albums de votre téléphone que vous voulez sauvegarder sur votre disque, sans rien faire. Déplacez, copiez et supprimez vos fichiers pour organiser votre disque comme vous le souhaitez. Faites défilez les photos de vos dernières vacances, lancez vos meilleures vidéos et écoutez vos albums préférés en boucle. Téléchargez l'app Freebox Files et découvrez encore plus de fonctionnalités ! Compatible avec les Freebox Pop, Delta, Révolution et Mini 4K.