digiDEC Status

Last Updated on 2023-07-15 by Remi Modeste KIYIKI

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Most reported problems

Not working

85.7%

Account

14.3%

Common digiDEC Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve digiDEC network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the digiDEC App
1. On android, goto Settings » digiDEC » click [Force Stop]

Clear digiDEC App Cache and Data:
1. On android, goto Settings » Apps » digiDEC » Storage » click [Clear Data] option. This clears both data and cache.
2. restart digiDEC.

On android, goto Settings » Apps or Manage Apps tab.
Click digiDEC » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto digiDEC » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch digiDEC

100% Contact Match

Developer: SKYNOV TECHNOLOGIES

E-Mail: [email protected]

Website: 🌍 Visit digiDEC Website

71.43% Contact Match

Developer: Rijksoverheid

E-Mail: [email protected]

Website: 🌍 Visit DigiD Website

Aug 14, 2025, 05:57 PM
a AndroidOS user from Brazzaville, Congo - Brazzaville reported problems with digiDEC : Not working
Aug 12, 2025, 03:22 PM
a iOS user from Brazzaville, Congo - Brazzaville reported problems with digiDEC : Not working
Aug 12, 2025, 03:22 PM
a iOS user from Brazzaville, Congo - Brazzaville reported problems with digiDEC : Not working
Jul 16, 2025, 02:52 AM
a iOS user from Brazzaville, Congo - Brazzaville reported problems with digiDEC : Not working
Jul 04, 2025, 03:53 PM
a iOS user from Hennebont, France reported problems with digiDEC : Not working
Jul 03, 2025, 06:22 AM
a iOS user from Brazzaville, Congo - Brazzaville reported problems with digiDEC : Not working
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