EBC app not working? crashes or has problems?

EBC Status

Published by on 2023-09-05

Manage all of your EBC benefit accounts in one intuitive app. Log in with your
existing online account information or register your new account if you’re
logging in for the first time.


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Common dislikes about EBC app

- Have to log in every time

- Difficult to use

- Denied claims

- App can't handle multiple uploaded pictures

- Point of the app is unclear



Have a Problem with EBC Mobile? Report Issue

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Common EBC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EBC app on iOS and Android devices. Solve all EBC app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. EBC iPhone Issues and Solutions

  2. EBC Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Employee Benefits Corporation, developers of EBC.


100% Contact Match

Developer: Employee Benefits Corporation

E-Mail: [email protected]

Website: Visit EBC Website

100% Contact Match

Developer: Mobile Aps

E-Mail: [email protected]

Website: Visit Mobile Aps Website



About this app

You’ll see all of your this app accounts in EBC , including your flexible spending account (FSA), health savings account (HSA), health reimbursement arrangement (HRA), and commuter accounts. -Track all of your accounts on the Home screen, with balances and other account specific details available at a glance and quick navigation at the bottom of the screen. -Tap a benefit account to see account-specific details, like amount paid, deposits to date, the last day to submit claims for a plan year, card status, and more. -Submit a claim to be reimbursed for eligible expenses and use your phone to take pictures of receipts/expense documentation and quickly upload the files. -Track the status of your submitted claims, which are typically processed in two business days. -When you pay directly for eligible expenses with your Benefits Card, use your phone to take pictures of receipts and expense documentation to verify the expense is eligible. -Track money going in and out of your accounts and quickly view transactions, including status, dates, and amount. -Drill down into each transaction to view more details, like provider and if any additional information is needed. -Find exactly what you’re looking for by filtering all transactions by account, account status, type, or date range. -View your messages from this app in a centralized location. -Access support content for using your account and learn how to get the most out of your benefits. -Send us your questions through a secure channel and we’ll respond to the email address in your account profile. -Provide app feedback to help us make EBC even better!  Log in with your existing online account information or register your new account if you’re logging in for the first time.  Manage all of your this app benefit accounts in one intuitive app.  Send us feedback, fixes, and ideas. -Use the latest security technology, including biometric login and two-step verification. -Receive timely notifications about your benefits account. 



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