About: Manage all of your EBC benefit accounts in one intuitive app.
Log in with your
existing online account information or register your new account if you’re
logging in for the first time.
Table of Contents:
-Tap a benefit account to see account-specific details, like amount paid, deposits to date, the last day to submit claims for a plan year, card status, and more.
-Track all of your accounts on the Home screen, with balances and other account specific details available at a glance and quick navigation at the bottom of the screen.
You’ll see all of your EBC accounts in the app, including your flexible spending account (FSA), health savings account (HSA), health reimbursement arrangement (HRA), and commuter accounts.
-Find exactly what you’re looking for by filtering all transactions by account, account status, type, or date range.
-Track money going in and out of your accounts and quickly view transactions, including status, dates, and amount.
-When you pay directly for eligible expenses with your Benefits Card, use your phone to take pictures of receipts and expense documentation to verify the expense is eligible.
Log in with your existing online account information or register your new account if you’re logging in for the first time.
-Send us your questions through a secure channel and we’ll respond to the email address in your account profile.
-Access support content for using your account and learn how to get the most out of your benefits.
-Receive timely notifications about your benefits account.
-Submit a claim to be reimbursed for eligible expenses and use your phone to take pictures of receipts/expense documentation and quickly upload the files.
-Track the status of your submitted claims, which are typically processed in two business days.
-Drill down into each transaction to view more details, like provider and if any additional information is needed.
-Use the latest security technology, including biometric login and two-step verification.
- Sending in claims and documentation for card swipes is easy
- Option to replace cards
- Dark mode available
- Easy to use
- Good info
By Pushda
Got an email at work to update to this new version of EBC . I did that. Logged in. It spins and spins and spins to load. After it finally loads there’s a blank screen and none of my info is in there. Fix it, please.
*Update: The developer responded that they fixed the problem, and I logged in, and it is working. I will change my review based on that. Thank you for the quick response!
By emkissinger
Sending in my claims and documentation for card swipes is so easy now. Great work. Can you add the option to replace cards, and maybe a dark mode? Like maybe dark gray background and a medium green and white text would be nice because The white and light green are very bright.
By kdiddy4ever
I have to enter my login info every time I need to get on EBC . Extremely annoying and inconvenient. Didn’t have to do that with the old app. If it ain’t broke, don’t fix it.
By Colinbashbash
Default button on the 2 factor page where you enter the code resends the code. So, if you click the code from messages on a text message, it resends the code instead of verifying it
By Buckysue
I was told to update to the new app because the old app was no longer functional. I have to log in every time with the new app (old app saved login information). Why change things that are working well and make it more difficult?
By pizzaman5786
Don’t waste your time with this hot steaming pile of crap. Went to the dr for my vision and a company called EYEmart express, used card and they needed more documentation.
Ok, this isn’t the first time so while filing a claim, EBC can’t even handle 2 uploaded pictures. Kept closing and freezing. Finally uploaded one of the receipts and was denied.
Called customer service and they recommend doing it online, so the point of EBC is what ?!?!?!?
For an industry that’s been robbing people blind for decades, they can do way better but choose not to.
By Puppy Monkey Baby Daddy
EBC always requires the password even after “enabling” Face ID in settings. This may seem like a minor inconvenience, but in a world of smart passwords, it saves a lot of time. Don’t bother with EBC , use the computer and desktop version.
By Roy1976
It doesn’t matter that you just reset your password for the 10th time… it won’t accept it. Seriously, the only app that gets worse with each update
By Piston Papa
Could not be happier with this enhanced version!! Thanks this app
By mali.mama
WHEN EBC loads, it takes a long time - like ten minutes per page. I’d say 90% of the time, it doesn’t load at all.
By LoveMyPreTax
Easy to use. Good info!
By Searching Walt
EBC is a complete waste of time. Complete garbage. Provides no info not even my balance. Pathetic!
By Brischroeder
EBC won’t log me in. I am using the correct username and password. I am logged into my computer right now using the same credentials.
By Kassi Z
I am able to access my online account via my PC, but when entering the exact same credentials through this mobile app, I’m receiving an error that my username or password is incorrect. I’ve already called customer service and they’re supposed to be reaching out to IT. Very frustrating!
Yes. EBC Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 59 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for EBC Is 36.1/100.
Yes. EBC Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 59 EBC Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EBC Is 54.4/100..
EBC Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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