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⚠️ Most reported problems ⚠️

Login
40.9%

Not working
18.2%

Connection
16.4%

Account
10.9%

problems reported in the last 24 hours

24 hour clock ⏰

  2 Reported Issues: 😵🆘🛟🚨📢

Fred P Talley
2024-11-19

One Wheel have trouble going up and down

Evgeny
2024-08-14

Cant connect my Dreame L20 Ullta via Dreamehome app

Showing 1-2 of 2

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Common Dreamehome Problems & Solutions. Troubleshooting Guide

     


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dreame Technology(SuZhou) Co., Ltd, developers of Dreamehome.


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Contact e-Mail: aftersales@dreame.tech




About this app

Through Dreamehome , you may not only access to advanced functions of your robot for your daily home floor cleaning, but also set up preferred cleaning zones and time as you like.  Device Information: With Dreamehome , you could explore the full functions of your robot, learn about the working status, get error or task messages, check the usage data of accessories etc.  House Map: A cleaning map of your house will help your robot learn and understand the space of your home.  Cleaning Schedule: Set up the cleaning day and time, even the zones as you preferred so that your robot works at the right time for the right zone.  By mapping, you could set up the cleaning task with the right rooms or areas for each cleaning task by Dreame robot.  Whether you are outside home or far away from the robot at home, you would locate the robot in the map, adjust the parameters, check out the cleaning schedule etc.  Voice control: After you finishing signing up Dreamehome and adding your robot, your device may work with Amazon Alexa and Google Assistant by an connecting operation.  Cleaning by special area: When only a special small area needs a quick cleaning right away, the function cleaning by special area is exactly the right thing for you.  Device Sharing: One robot could be controlled among our family members by Device Sharing function via Dreamehome .  No-Go Zone: If there is any area not to go for cleaning, a simple frame mark could give you a safe cleaning area.  Firmware OTA: OTA (Over The Air) technology will help you upgrade your robot software to the latest version.  this app App is to manage Dreame Bot cleaning robots to do your home floor cleaning.  Now you could do your home floor cleaning at your hand with the help of this app.  Remote Control: You could control and operate the robot like the machine staying with you, once the robot is connected to App.  User Manual: You could find the electronic user manual as well as the FAQ for your robot.  You would not miss any update from our continuous improvement and new function release.