Contact Dreamehome Support
Company Name: Dreame Technology(SuZhou) Co., Ltd
About: Dreamehome App is to manage Dreame Bot cleaning robots to do your home floor
cleaning.
Through the App , you may not only access to advanced functions of
your robot for your daily home floor cleaning, but also set up preferred
cleaning zones and time as you like.
Dreamehome Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: aftersales@dreame.tech
Verified email ✔✔
E-Mail: aftersales@dreame.tech
Website: 🌍 Visit Dreamehome Website
Privacy Policy: https://protocol.dreame.tech/p2177/en/general_privacyPolicy.html
Developer: Dreame Innovation Technology (Suzhou) Co., Ltd.
3 Most reported problems 😔💔
Do not use
by Coolcodes
Do not use the dreametech vacuums. They intentionally bricked most peoples devices via the app with region blocking, even if you use your device with the correct region.
Customer service will not email you back and they hang up on you when you complain. (Hearsay).
Data loss
by Vts747
This app, and perhaps the company is rubbish. After the latest update it required a login. Instead of logging me in, it created a new account and lost all prior data, including floor maps etc. reached out to support and they treated me like garbage, basically ignoring the issue and didn’t assist in data recovery. Beware.
It Does Nothing it Claims
by Brugbrain
This app is terrible. It only lets you clean manually.
That’s it.
Everything they list is false. It does not allow scheduled cleaning, fast mapping, no go zones, etc.
worst app ever
Have a Problem with Dreamehome? Report Issue
Why should I report an Issue with Dreamehome?
- Pulling issues faced by users like you is a good way to draw attention of Dreamehome to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dreamehome customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dreamehome.
