ACFCU app not working? crashes or has problems?

ACFCU Status

Published by Amarillo Federal Credit Union (INC) on 2023-09-20

ACFCU Mobile allows you to access your accounts when and where you want right in
the palm of your hand. It’s fast and secure to access your accounts anytime,
anywhere.

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Common dislikes about ACFCU app

- Slower than the old app

- Won't log in sometimes

- Error messages when trying to log in

- Face ID doesn't always work

- Gets kicked out and have to restart login process

- Takes a while to load

- Unable to process transfers

- Rarely saves log in information

Have a Problem with ACFCU Mobile Banking? Report Issue

Common ACFCU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ACFCU app on iOS and Android devices. Solve all ACFCU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ACFCU iPhone Issues and Solutions

ACFCU iOS app crashes, not working, errors
ACFCU iOS app network issues
ACFCU on iOS has black/white screen

ACFCU Android App Issues and Solutions

ACFCU has errors/crashing/not working
ACFCU server network connectivity issues
ACFCU has black screen

ACFCU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ACFCU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ACFCU app crashes or not working on Iphone (iOS):

Close and restart the ACFCU app on iPhone
Update ACFCU app to the Latest Version for iOS
Uninstall and reinstall ACFCU iPhone app
Update your iPhone to the latest iOS version

Fix ACFCU on iPhone unable to connect to server/internet connection issues::

To resolve ACFCU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ACFCU black/white screen (blank screen) on iPhone:

Follow the ACFCU iOS app troubleshooting guide Here →

ACFCU Android App Issues and Solutions

Fix ACFCU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ACFCU app issues:

Force Stop the ACFCU App
1. On android, goto "Settings" » click ACFCU app. » click "Force Stop".

Update ACFCU to the latest version on PlayStore

Clear ACFCU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ACFCU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ACFCU.

Fix ACFCU unable to contact server/ ACFCU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ACFCU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ACFCU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ACFCU on android.

Solve ACFCU black/white screens issue on Android:

Follow the ACFCU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Amarillo Federal Credit Union (INC), developers of ACFCU.

100% Contact Match

Developer: Amarillo Community Federal Credit Union

E-Mail: [email protected]

Website: Visit ACFCU Website

76.92% Contact Match

Developer: Appalachian Community Federal Credit Union

E-Mail: [email protected]

Website: Visit Appalachian Community Federal Credit Union Website

About this app

There is no charge to download and use this app’s mobile app, however standard data rates may apply for texting depending on your carrier and account plan. this app Mobile allows you to access your accounts when and where you want right in the palm of your hand. It’s fast and secure to access your accounts anytime, anywhere. You have access to check your balances, pay bills and transfer money... while you are on the go! You need to be enrolled in Online Banking to use ACFCU. To enroll, visit our website or any branch location.