Dr Online app not working? crashes or has problems?

Dr Online Status

Last Updated on 2024-05-22 by Dr.Online

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Summary of Dr Online Problems 😠👌🔥

- Color and light improvements needed

- No delete button for chat

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Common Dr Online Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dr Online app on iOS and Android devices. Solve all Dr Online app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dr Online iPhone Issues and Solutions

Dr Online iOS app crashes, not working, errors
Dr Online iOS app network issues
Dr Online on iOS has black/white screen

Dr Online Android App Issues and Solutions

Dr Online has errors/crashing/not working
Dr Online server network connectivity issues
Dr Online has black screen

Dr Online iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dr Online app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dr Online app crashes or not working on Iphone (iOS):

Close and restart the Dr Online app on iPhone
Update Dr Online app to the Latest Version for iOS
Uninstall and reinstall Dr Online iPhone app
Update your iPhone to the latest iOS version

Fix Dr Online on iPhone unable to connect to server/internet connection issues::

To resolve Dr Online network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dr Online black/white screen (blank screen) on iPhone:

Follow the Dr Online iOS app troubleshooting guide Here →

Dr Online Android App Issues and Solutions

Fix Dr Online not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dr Online app issues:

Force Stop the Dr Online App
1. On android, goto "Settings" » click Dr Online app. » click "Force Stop".

Update Dr Online to the latest version on PlayStore

Clear Dr Online App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dr Online app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dr Online.

Fix Dr Online unable to contact server/ Dr Online internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dr Online » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dr Online » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dr Online on android.

Solve Dr Online black/white screens issue on Android:

Follow the Dr Online android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dr.Online, developers of Dr Online.

About this app

Online is your ideal health care partner at all times, with verified doctors and professional medical practitioners who will provide the best possible health care quality. Dr.