FastEasy app not working? crashes or has problems?

FastEasy Status

Published by Magicfit Limited on 2024-01-18

FastEasy - YOUR PROFESSIONAL FASTING ASSISTANT Discover how intermittent
fasting can help you lose weight and boost your overall health Take advantage
of the method lots of people across the globe have already adopted - it’s both
healthy and effective! Achieve your weight objectives regardless of your
preferred diet - from vegan to keto - and take advantage of FastEasy's expert
advice and information. Whatever you need t.

I have a problem with FastEasy

Are you having issues? Select the issue you are having below and provide feedback to FastEasy.

User reports:
App has problems

User reports 16

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

181.3%

Not working

43.8%

Screen

31.3%

Crashes

18.8%

Reported Issues: 29 Comments

By Sharon rowlands 4 days ago

Please stop trying to take payment out of my account when I didn’t sign up for anything

By Betty Godwin 7 months ago

I had this for one month only and now you are charging me again I didn’t approve it, So believe you owe me a refund.

By Nina Talso 8 months ago

I have cancelled my trial and want to cancel my subscription

By Jim Murphy 9 months ago

When does the steps counter reset for the day?

By Sue 9 months ago

How do I restart app to configure a different plan???

By Tawanda Butler 10 months ago

Cancel subscription

By Blanca Winter Duncan 10 months ago

I am unable to open it onto my computer the site does not work. Please, cancel my subscription (Account). Please return refund back to my credit card. Thank you in advance. Kind Regards, Blanca Winter Duncan

By Blanca Winter Duncan 10 months ago

I am unable to open it onto my computer the site does not work. Please, cancel my subscription (Account). Thank you in advance. Kind Regards.

By Blanca Winter Duncan 10 months ago

Hi. I paid for this however product, I am unable to load the app., so it is wanting me to add my credit card information again. I checked with my bank and the card is pending. Please cancel product. I no longer want it. In advance I appreciate and thank you.

By Felicia Sens 10 months ago

I stopped fasting but didn’t stop the app timer … I want to restart my fasting … What do I do to set my timer again ?

By Doreenjones 11 months ago

Is it possible to actually speak with someone

By Rosie Andritsis 1 year ago

Cancel my account asap

By Cuccolo Barbara 1 year ago

I don’t want to renew for another month. Please don’t charge my Visa Card They will refuse to pay it.I am going to give them a notice before hand.I only signed up for a month!Thank you.

By Cheryl Sullivan 1 year ago

Please cancel subscription. I tried to cancel in the app but it didnt show up as a subscription and I was charged. The app has not helped me in any way. It has been useless.

By Mariett Knight 1 year ago

There is no menu to go to so i can cancle my subscription

By ShaRon Mills 1 year ago

My steps are not syncing in the app

By Eileen Manack 1 year ago

Pls cancel my subscription to fasteasy . Never finished setting up app and they charged me anyway. Thanks

By Judi 1 year ago

I accidentally deleted the whole app information

By David Newman 1 year ago

My fast easy app is locked up on the contact screen. I don’t think I should have to pay to get it fixed. Also I am unable to cancel my subscription.

By Mary G Connor 1 year ago

Too confusing for me.

By Kiff 1 year ago

Cannot login!!!

By Charles Fennell 1 year ago

Need to reset the program...

By Jennifer L Poole 1 year ago

The statistics screen tracking my fasting is incorrect. How can I fix it to properly reflect my progress?

By Tammy L Tomasko 1 year ago

How do you connect to galaxy watch 4. Or manually adjust steps. My step count is off

By Tina Oldfield 1 year ago

Hi. I am not getting my steps recorded. I wear a fit bit. Today I have done 2000 steps it's only 9am. Your app is showing I have done 600.

By Glenda Garcia 1 year ago

How I can sync the application with my smart watch... I cannot walk with the phone every time to track the steps. My galaxy watch track steps and workouts... or sync to Samsung Health...

By Desma Gasiorowski 1 year ago

You have taken two payments from me of two different amounts £19.99 & £52.99 today the 14th May 2022 these are for two different plans & I only need one. The £19.99 as that was the one I originally applied for I’m not sure what has happened but I cannot get on to my account either. Please refund me the £52.99, there seems to have been a cross over from applying for the subscription and registering. If I cannot get into my account I woulx like my £19.99 back too please. Look forward to hearing from you.

By Dianne Matusiak 2 years ago

How do you change from kg to pounds?

By Marra 2 years ago

I got a subscription and the next page that asks for my email as soon as I get to it it just jumps the typing box to the top of the screen and I can’t get that box to come back down or even allow me to type in it

Common dislikes about FastEasy app

- Collects and sells your data

- No notification sharing prompt

- Must use the app for 14 consecutive days with a minimum 12-hour fasting window to be eligible for a refund

Have a Problem with FastEasy: Intermittent Fasting? Report Issue

Common FastEasy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FastEasy app on iOS and Android devices. Solve all FastEasy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FastEasy iPhone Issues and Solutions

FastEasy iOS app crashes, not working, errors
FastEasy iOS app network issues
FastEasy on iOS has black/white screen

FastEasy Android App Issues and Solutions

FastEasy has errors/crashing/not working
FastEasy server network connectivity issues
FastEasy has black screen

FastEasy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FastEasy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FastEasy app crashes or not working on Iphone (iOS):

Close and restart the FastEasy app on iPhone
Update FastEasy app to the Latest Version for iOS
Uninstall and reinstall FastEasy iPhone app
Update your iPhone to the latest iOS version

Fix FastEasy on iPhone unable to connect to server/internet connection issues::

To resolve FastEasy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FastEasy black/white screen (blank screen) on iPhone:

Follow the FastEasy iOS app troubleshooting guide Here →

FastEasy Android App Issues and Solutions

Fix FastEasy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FastEasy app issues:

Force Stop the FastEasy App
1. On android, goto "Settings" » click FastEasy app. » click "Force Stop".

Update FastEasy to the latest version on PlayStore

Clear FastEasy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FastEasy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FastEasy.

Fix FastEasy unable to contact server/ FastEasy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FastEasy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FastEasy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FastEasy on android.

Solve FastEasy black/white screens issue on Android:

Follow the FastEasy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Magicfit Limited, developers of FastEasy.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Magicfit Limited

E-Mail: [email protected]

Website: Visit FastEasy Website

About this app

Further use requires a subscription. - When opting for a subscription, you pay the fixed price for your country, which is displayed in FastEasy . - Payment will be charged to your iTunes Account upon confirmation of purchase. - Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. - Your Account will be charged for renewal within 24 hours prior to the end of the current subscription period. - You can manage your subscriptions and turn off auto-renewal by going to your Account Settings after purchase. - When canceling a subscription, your subscription will stay active until the end of the current period. With our handy reminders and useful tips, you’ll stay motivated and on track! this app can help you get started on your first fast with ready-to-follow fasting plans. 1. 2. 3. Check out our fasting programs for men and women, including the popular 16:8 or 23:1 (“one meal a day”) plans - you’ll be a pro in no time. Choose your plan and we’ll do our part to help you achieve your goals. this app integrates with HealthKit to import your weight and activity data. Achieve your weight objectives regardless of your preferred diet - from vegan to keto - and take advantage of this app's expert advice and information. Our Fasting Timer, Body Status, and Step Counter are just some of the tools at your disposal. Take advantage of the method lots of people across the globe have already adopted - it’s both healthy and effective! TIMER - Choose a goal, set the timer, and off you go! You can download FastEasy for free. Whatever you need to move towards a healthier life, we’ve got it! Download this app for free now! What are you waiting for? Auto-renewal will be disabled, but the current subscription will not be refunded.