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⚠️ Most reported problems ⚠️
Something else
61.8%

Not working
23.5%

Connection
8.8%

Account
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Simple Problems 🔥

- Food choices are bizarre.

- App doesn't work on iPad.

- False expectations set by the app.

- Numerous traps to trick users into converting trial accounts into paid subscriptions.

📋 21 Reported Issues:

D
Diana Eva Kendrick 2025-02-04

Sign in is stuck, no communication with AI to set up day. Tried to reset- nothing. I enter water int.

S
Sally Didario 2024-01-08

I want to cancel my subscription to Simple.

A
Ann 2023-08-16

Won’t record correct fasting hours.

K
Kathy Khalifa 2023-07-09

I can’t set eating/ fasting hours for some reason ( if I set it, it doesn’t save)

E
Evie Cohen 2023-05-23

It keeps starting my fast at 6:30 AM instead of 8;30 how do Zi change it

B
Breanna Lackey 2023-04-28

It will only let me select a meal and won’t let me select snack it has no option for it

C
Constance L Kelley 2023-04-16

I have the app open on my desktop computer and my Iphone. I answered all the questions in both places and almost paid twice for my 7 day trial. The end of all the questions it just stopped and I don't know where to go to set up a password and then access all that Simple provides regarding meals etc.

D
Denise 2023-02-12

When setting up the profile in mobile app it won’t accept any weight loss goal-not even 1 lb. I can’t completely set-up.

J
Jeroen De Wijn 2023-01-12

Every day I use the Simple app and get the correct notifications and screens. But I ALSO get a daily pop-up "too busy for simple yesterday?", as if I had not used the app for 24 hours. Not very nice, and highly irritating.

K
Karen Durant 2023-01-03

I cannot add foods. I type the food and it just keeps circling for a long time

K
Karen Russo L 2022-09-29

I have the app and the foods I eat are not on the logging page. What can I do to add foods?

S
Sally Burgess 2022-09-09

Food tracker not working

S
Shellie Wyatt 2022-08-17

I can’t log different meals. It just says meal log in with no options.

K
Kimberly Pierce 2022-06-03

I didn't want it in the. first place. I want my money back!

L
Laura Marzelli 2022-06-03

I am being charged by your company and I canceled. Please stop charging me. $79 I will stop payment and consider this fraud and report you to authorities if you don’t send me my money back.

R
Ruth Lambert 2022-06-02

I’ve cancelled your service twice now AND AM STILL BEING CHARGED. I’ve paid $169.13 to date and demand you stop charging me immediately. I will report your organization to the Fraud Department in one week.

P
Patty 2022-05-29

The app CRASHED after four days. I paid in full for one year, I’ve tried to contact customer service…. If there is such a thing connected with this app. Very disgusted. I’ll never see my money again or receive help so I’m tracking my fasting hours on my cell phone. Dud? Pretty easy task.

P
Patricia Bennett 2022-04-08

I can't afford it. I'm not working I'm on a fixed income. Someone used my account without my permission. I would like a refund for $44.00, $60.00, and 9.75. I didn't get a receipt or an email about these transactions so I don't know what else I can do can you please help me

C
Carol Schriefer-McClean 2022-03-23

I want my money back that was just charge to my checking account and I want my account canceled but I am not paying to do it.

C
Carol Schriefer-McClean 2022-03-23

I want to cancel my account but I am not paying to do it. I can't find it on my iphone so where did I sign up for it?

S
Suzie Stafford 2022-03-01

I want my money back. I was charged $44.35 and $9.81!!!

Showing 1-21 of 21 reported issues:

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