Are you having issues? Select the issue you are having below and provide feedback to Simple.
- Food choices are bizarre.
- App doesn't work on iPad.
- False expectations set by the app.
- Numerous traps to trick users into converting trial accounts into paid subscriptions.
Sign in is stuck, no communication with AI to set up day. Tried to reset- nothing. I enter water int.
I want to cancel my subscription to Simple.
Won’t record correct fasting hours.
I can’t set eating/ fasting hours for some reason ( if I set it, it doesn’t save)
It keeps starting my fast at 6:30 AM instead of 8;30 how do Zi change it
It will only let me select a meal and won’t let me select snack it has no option for it
I have the app open on my desktop computer and my Iphone. I answered all the questions in both places and almost paid twice for my 7 day trial. The end of all the questions it just stopped and I don't know where to go to set up a password and then access all that Simple provides regarding meals etc.
When setting up the profile in mobile app it won’t accept any weight loss goal-not even 1 lb. I can’t completely set-up.
Every day I use the Simple app and get the correct notifications and screens. But I ALSO get a daily pop-up "too busy for simple yesterday?", as if I had not used the app for 24 hours. Not very nice, and highly irritating.
I cannot add foods. I type the food and it just keeps circling for a long time
I have the app and the foods I eat are not on the logging page. What can I do to add foods?
Food tracker not working
I can’t log different meals. It just says meal log in with no options.
I didn't want it in the. first place. I want my money back!
I am being charged by your company and I canceled. Please stop charging me. $79 I will stop payment and consider this fraud and report you to authorities if you don’t send me my money back.
I’ve cancelled your service twice now AND AM STILL BEING CHARGED. I’ve paid $169.13 to date and demand you stop charging me immediately. I will report your organization to the Fraud Department in one week.
The app CRASHED after four days. I paid in full for one year, I’ve tried to contact customer service…. If there is such a thing connected with this app. Very disgusted. I’ll never see my money again or receive help so I’m tracking my fasting hours on my cell phone. Dud? Pretty easy task.
I can't afford it. I'm not working I'm on a fixed income. Someone used my account without my permission. I would like a refund for $44.00, $60.00, and 9.75. I didn't get a receipt or an email about these transactions so I don't know what else I can do can you please help me
I want my money back that was just charge to my checking account and I want my account canceled but I am not paying to do it.
I want to cancel my account but I am not paying to do it. I can't find it on my iphone so where did I sign up for it?
I want my money back. I was charged $44.35 and $9.81!!!
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E-Mail: care@simple.life
Website: 🌍 Visit Simple Website
Privacy Policy: http://simple.life/privacy.htm
Developer: Simple.Life Apps Inc