City Fitness app not working? crashes or has problems?

City Fitness Status

Published by Smart Health Clubs on 2023-12-06

Download the City Fitness App for the perfect fitness companion to join you on
your health and wellness journey. Stay connected in the club or on the go,
using a variety of our mobile features that will help you be the healthiest
version of yourself! Some key features include: - Check in using your Digital
Keytag - Find clubs and view studio schedules - Make and manage club
reservations - Track your daily fitness activities.

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Common dislikes about City Fitness app

- Difficult to sign in/out.

- Menu is not intuitive.

- Can't figure out how to link myzone.

- Can't book any classes.

- Error messages when trying to book classes.

- Can't tell if classes are filled.

- Bill payment section crashes and closes.

- Useless app.

- Doesn't transfer info from previous app.

Have a Problem with City Fitness Mobile? Report Issue

Common City Fitness Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot City Fitness app on iOS and Android devices. Solve all City Fitness app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

City Fitness iPhone Issues and Solutions

City Fitness iOS app crashes, not working, errors
City Fitness iOS app network issues
City Fitness on iOS has black/white screen

City Fitness Android App Issues and Solutions

City Fitness has errors/crashing/not working
City Fitness server network connectivity issues
City Fitness has black screen

City Fitness iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever City Fitness app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix City Fitness app crashes or not working on Iphone (iOS):

Close and restart the City Fitness app on iPhone
Update City Fitness app to the Latest Version for iOS
Uninstall and reinstall City Fitness iPhone app
Update your iPhone to the latest iOS version

Fix City Fitness on iPhone unable to connect to server/internet connection issues::

To resolve City Fitness network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix City Fitness black/white screen (blank screen) on iPhone:

Follow the City Fitness iOS app troubleshooting guide Here →

City Fitness Android App Issues and Solutions

Fix City Fitness not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent City Fitness app issues:

Force Stop the City Fitness App
1. On android, goto "Settings" » click City Fitness app. » click "Force Stop".

Update City Fitness to the latest version on PlayStore

Clear City Fitness App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "City Fitness app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch City Fitness.

Fix City Fitness unable to contact server/ City Fitness internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click City Fitness » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got City Fitness » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch City Fitness on android.

Solve City Fitness black/white screens issue on Android:

Follow the City Fitness android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smart Health Clubs, developers of City Fitness.

85.71% Contact Match

Developer: Smart Health Clubs

E-Mail: [email protected]

Website: Visit City Fitness Website

95.65% Contact Match

Developer: Virtuagym Professional

E-Mail: [email protected]

Website: Visit Virtuagym Professional Website

About this app

City Fitness app uses the Health app (HealthKit) that is pre-installed on your iPhone to sync nutrients and workouts data. Download the City Fitness App for the perfect fitness companion to join you on your health and wellness journey. Stay connected in the club or on the go, using a variety of our mobile features that will help you be the healthiest version of yourself! - Stay connected with your community and so much more! Download the City Fitness app and start your fitness journey today! Because of this, CityFitness will ask you to grant read and write access to your nutrients and workouts data. Your Health sync data is only visible to you and is not sent to anyone but yourself.