Contact City Fitness Support
Company Name: Smart Health Clubs
About: Download the City Fitness App for the perfect fitness companion to join you on
your health and wellness journey. Stay connected in the club or on the go,
using a variety of our mobile features that will help you be the healthiest
version of yourself!
Some key features include:
- Check in using your Digital
Keytag
- Find clubs and view studio schedules
- Make and manage club
reservations
- Track your daily fitness activities.
City Fitness Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@smarthealthclubs.com
Website: 🌍 Visit City Fitness Website
Privacy Policy: https://cfp-em.smarthealthclubs.com/privacy-policy.php
Developer: Smart Health Clubs
3 Most reported problems 😔💔
I Can’t Book Classes
by Maura417
This app used to work but now I can’t book any classes. It either give me an error that “the department isn’t set up” or I get all the way to the booking section and it says there’s an error and it can’t complete my booking. I’ve not gone to class for 2 weeks now because I can’t tell if it’s filled.
Old app was better
by Cdiaz41
Prior to the update, I could sign in to the bill payment section of the app but not into the portion that lets you sign up for classes (of course). After the update, it stays open for a second before crashing and closing. This app is useless and I don’t understand why the gym switched to this useless one.
What’s the point?
by Superfluous Nickname
New app doesn’t transfer info (check-ins, points earned) from previous app.
Have a Problem with City Fitness Mobile? Report Issue
Why should I report an Issue with City Fitness Mobile?
- Pulling issues faced by users like you is a good way to draw attention of City Fitness Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a City Fitness Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using City Fitness Mobile.
