City Fitness Reviews

Published by Smart Health Clubs on 2025-03-21

🏷️ About: Download the City Fitness App for the perfect fitness companion to join you on your health and wellness journey. Stay connected in the club or on the go, using a variety of our mobile features that will help you be the healthiest version of yourself! Some key features include: - Check in using your Digital Keytag - Find clubs and view studio schedules - Make and manage club reservations - Track your daily fitness activities.

Rating 4.7/5

Safety Score: 0.0/100

Legitimacy Score: 0/100

Overall Customer Experience 😎

🤬 Negative experience

100.0%

😎 Positive experience

0.0%

🫥 Neutral

0.0%

~ from Justuseapp.com NLP analysis of 833 combined software reviews.

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- None mentioned in the review.

Read 4 Customer Service Reviews 😠💢

4.7 out of 5

Old app was better

by Cdiaz41

Prior to the update, I could sign in to the bill payment section of CityFitness but not into the portion that lets you sign up for classes (of course). After the update, it stays open for a second before crashing and closing. CityFitness is useless and I don’t understand why the gym switched to this useless one.

I Can’t Book Classes

by Maura417

CityFitness used to work but now I can’t book any classes. It either give me an error that “the department isn’t set up” or I get all the way to the booking section and it says there’s an error and it can’t complete my booking. I’ve not gone to class for 2 weeks now because I can’t tell if it’s filled.

What’s the point?

by Superfluous Nickname

New app doesn’t transfer info (check-ins, points earned) from previous app.

Harder to use than the old app

by Bob842643793

The new app is even harder to use than the old app. Very difficult to sign in/out, menu is not intuitive. Can’t figure out how to link myzone

Is City Fitness Safe? 🙏

No. City Fitness Mobile does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 833 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for City Fitness Is 0.0/100.

Safety Analysis

87.3% of users say app is Safe 👍

87.3%

7.2% of users have Some Concerns ⚠️

7.2%

5.5% of users say app is Risky 🚨

5.5%

Is City Fitness Legit? 💯

No. City Fitness Mobile does not seem legit based on our analysis. This conclusion was arrived at by running over 833 City Fitness Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for City Fitness Is 0/100..