BHB app not working? crashes or has problems?

BHB Status

Last Updated on 2024-06-23 by Burke and Herbert Bank and Trust Company

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Common BHB Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BHB app on iOS and Android devices. Solve all BHB app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BHB iPhone Issues and Solutions

BHB iOS app crashes, not working, errors
BHB iOS app network issues
BHB on iOS has black/white screen

BHB Android App Issues and Solutions

BHB has errors/crashing/not working
BHB server network connectivity issues
BHB has black screen

BHB iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BHB app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BHB app crashes or not working on Iphone (iOS):

Close and restart the BHB app on iPhone
Update BHB app to the Latest Version for iOS
Uninstall and reinstall BHB iPhone app
Update your iPhone to the latest iOS version

Fix BHB on iPhone unable to connect to server/internet connection issues::

To resolve BHB network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BHB black/white screen (blank screen) on iPhone:

Follow the BHB iOS app troubleshooting guide Here →

BHB Android App Issues and Solutions

Fix BHB not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BHB app issues:

Force Stop the BHB App
1. On android, goto "Settings" » click BHB app. » click "Force Stop".

Update BHB to the latest version on PlayStore

Clear BHB App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BHB app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BHB.

Fix BHB unable to contact server/ BHB internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BHB » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BHB » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BHB on android.

Solve BHB black/white screens issue on Android:

Follow the BHB android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Burke and Herbert Bank and Trust Company, developers of BHB.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BHB Website

Privacy Policy: https://www.burkeandherbertbank.com/wp-content/uploads/2020/11/Privacy-Notice.pdf

Developer: Burke & Herbert Bank Mobile

About this app

Enjoy secure, convenient. 24/7 access to your accounts and take advantage of a whole host of tools and features to make managing your money easier than ever. this app makes banking better.