MyLoanCare Status

Last Updated on 2023-04-18 by LoanCare

I have a problem with MyLoanCare

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User reports:
No current problems

- Users have to input their credentials every time they log in, which is inconvenient.

- Some users have experienced issues with payments not going through, resulting in late fees.

- The app has poor functionality, with error codes and difficulty viewing documents.

- Some users have had trouble logging in, even after resetting their password.

- The app has been frustrating to use and has not worked for some users.

Tharan Reagan McCravey 2023-11-28

Loancare is crap. They need to sell off to someone reliable. Better not charge me a late fee.

Mike 2023-11-23

App not working

Showing 1-2 of 2 reported issues:

Common MyLoanCare Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyLoanCare network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyLoanCare App
1. On android, goto Settings » MyLoanCare » click [Force Stop]

Clear MyLoanCare App Cache and Data:
1. On android, goto Settings » Apps » MyLoanCare » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyLoanCare.

On android, goto Settings » Apps or Manage Apps tab.
Click MyLoanCare » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyLoanCare » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyLoanCare