Contact MyLoanCare Support
Published by LoanCare on 2023-04-18 About: LoanCare is proud to introduce a brand new MyLoanCare Mobile App. With this app,
you can access your loan details and manage your mortgage in one location.
How to Contact MyLoanCare Customer Service/Support
Listed below are our top recommendations on how to get in contact with MyLoanCare. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyLoanCare. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: LoanCare, LLC.
E-Mail: [email protected]
Website: Visit MyLoanCare Website
Reported Issues: 11 Comments
By Linda J Connelly
4 months agoCan't log in to your website
By Paula Spears
10 months agoi need to change autodraft number i want a live person
By kanyarat Merlin
1 year agoI send many email whit no reply! I am the lender for Paul Pietzac loan 23000108082935,I dint get the February monthly payment and the March payment is due also, can you please check the account and let me know what is going on,thank you. Kanyarat Merlin Udon thani Thailand 41000
By kanyarat
1 year agoI am very desappointed whit loan care,i loan 250000 usd to Paul Pietzac loan 23108082935 3 years ago and when i have a question about the monthly payment i contact loan care and get a reply right away,this time I try to contact loan care whit no success,i have no idea what is going on, I dint received the February payment, and I am not even sure about the March payment I send many emails and no reply! I am a Thai citizen living in thailand,I can not registered to the web site because I don,t have what is required for,i can not call because the time change or put on old for ever, my only option is email and now look like they wont even reply,so what i do?just wait! this is not a good customer service,I need to know what is going on!
By Lora Paolilli
1 year agoI am trying to log in to myloancare
By Thomas Gully
2 years agoNumerous try's to get on your web site to down load the 2021 IRS form 1098. Nothing works.
By Michael Vincent
2 years agoFor the President of LoanCare and/or the Mortgage Resolution Team: My name is Michael Vincent and recently I refinanced with LoanCare and Lakeview Mortgage. I was informed that LoanCare would in no way utilize my Property Taxes (Ad Valorem taxes) that I was due for TY 2021 toward the closing costs. Initially, LoanCare, LLC issued me a check for the amount that I was due. After the check cashing in the appropriate fashion, they later froze that check several days later which has put me and my family at a horrible encumbrance. They did in point of fact utilize the Property Taxes that were due to me toward the closing costs of the new loan. All I am asking for is the money(s) rightfully due to me to be returned Posthaste. I should be enjoying the prospect of a recent refinance of my home, but, alternatively this issue has turned me essentially upside down for the time being.
By Travis Thompson
2 years agoI am attempting to obtain an accounting for the payoff of my loan - I have tried NewRez, Cashcall, LoanCare - and can not get anything. I have not been able to find a representative to discuss this. I also need to know what documentation I will receive as a result of satisfying the mortgage.
By 37DeadBones
Tried paying mortgage on this app and it didn’t work
I have screenshots saying it was submitted and emails which say draft is pending, but the money never came out of the bank account.. tried to pay early all to get hung up on several times. It would show the payment was there on the app but never went through to bank or anywhere else, ended up having to pay late fees. Not cool. Finally got help on the phone but this needs to be fixed. The bank said there was not any transactions indicating any kind of payment was even pending for my mortgage. So I don’t know who’s lying to me, and the person on the phone was super nice and helpful but couldn’t say either about the screenshots I have, where the app tells me the amount and date of when it’ll be paid. Sorry for the long rant but if y’all have an app it should be working correctly. And the website was messed up for me at the time. Now it’s fixed, I just hope y’all can fix this soon.
By Sierra65324455677
The worst mortgage loaner and app
I’m so glad through those app ratings I can see I’m not the only one struggling with loancare and hating their service. Since my mortgage bank merged with them it’s been a nightmare. Their web wasn’t ready for months so, in order to pay, I had to call and go through that tax 90 something loop for ever before speaking to anyone. They were promising to fix the issues but it still persists. I truly don’t have time to call each month to make a payment. I just want to, as I’ve been doing for all those years, go to the web and spend 5sec making my payments. This app is equally horrible and of course does not work, not even letting me add my loan, stating there’s some unknown error (😁). Garbage if you ask me. Don’t waste your time on it. Please don’t respond you’re sorry for my experience. You’re not. You don’t care.
By Bhulku
Worst app till date
First, I was so happy and excited to see that you guys came up with newly updated app and thought of giving this a one more try after having pathetic experience with last version of this app… and guess what, you guys have managed to supersede my past experience and came out with even more pathetic app this time. No matter how many times I try to log in, it won’t let me log in. Called customer service, and they said I have to reset my login and PW. Did that, and still can’t log in. Website works fine for me and I will continue to use website. However I wish my bank never sold my mortgage to you guys, I was so happy with prior mortgage company.. worst feeling in the world to get stuck with whom you don’t want to. Perhaps refinance with another bank would be a solution.
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- Pulling issues faced by users like you is a good way to draw attention of MyLoanCare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyLoanCare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyLoanCare.
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