Presto Status

Last Updated on 2026-04-09 by PRESTOAPP FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO

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Most reported problems

Not working

100.0%

Common Presto Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Presto network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Presto App
1. On android, goto Settings » Presto » click [Force Stop]

Clear Presto App Cache and Data:
1. On android, goto Settings » Apps » Presto » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Presto.

On android, goto Settings » Apps or Manage Apps tab.
Click Presto » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Presto » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Presto

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Developer: Metrolinx

Jul 10, 2026, 12:42 PM
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