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About: Now you can enjoy the latest Presto Shop offers available directly in the
app To contact customer service, you can easily find support numbers within the
application We always strive to improve your experience and make it smoother and
more comfortable.



Presto Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit PRESTO Website

Privacy Policy: https://www.prestocard.ca/en/privacy

Developer: Metrolinx







3 Most reported problems 😔💔

3.9 out of 5

Important features missing

2025-10-13

by Namesnamesdumb

The app is good. And the newer updates work great. However, the customer service is 0/10 and no one seems to be available like ever, even when you think you’ve got a hold of someone you’re put on hold for ever!!!!!! I know this is not a direct technical issue but wouldn’t be a big of an issue if I could avoid the hustle of trying to get a hold of someone, if they had added a couple more important features such as the ability to cancel or edit the order before it has been confirmed or even after confirming depending on how soon you got to do that. Also I should be able to save my payment method/details instead of having to type in everything again and again everytime. Seriously I would have given this 4 stars if it wasn’t for the 0/10 customer service that comes along with it. Bad experience do not recommend.

Bad CSR

2025-10-14

by Munisb

Very bad services, they have blocked my account cuz i ordered something took more-than 2hours, when i called customer service they haven’t answered my 7 calls in order to cancel my order i only would like to encourage other people to do the same (only one star)

Stupid app , fake app template

2025-10-15

by Design33

I would give not stars rating !!

Stupid app That is not even designed for ordering
and Finding your food choices ! It forces you to choose fast food stores they want !!! The reason for that starts with the app it itself , as it is a clone template , where user can’t control the experience
They had no clue !!!!

Sing up is is even worst experience , it gives a valid number Even when number formats entered correctly

Bottom line this is a joke app and not a serious service aimed towards customers




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  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Presto customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Presto.


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