Pizza Hut app not working? crashes or has problems?

Pizza Hut Status


I have a problem with Pizza Hut

Are you having issues? Select the issue you are having below and provide feedback to Pizza Hut.



⚠️ Most reported problems ⚠️
Something else
39.0%

Crashes
26.8%

Not working
26.8%

Login
4.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Pizza Hut Problems 🔥

- Major bug that throws an error message when adding something to the cart

- Takes a long time to trudge through putting together an order

- Automatically switches the store that you want to pick it up to another store in a different city

- Horrible and ungodly rude manager

- Most jacked up app ever used

- Pop up talking about “contactless delivery blah, blah” telling me that I have to clear my cart to enter a different address

- Wrong address again, the same one I deleted already from saved addresses

📋 16 Reported Issues:

A
Anevay Simonsen 2024-02-03

I had a panic attack today after attempting to simply order a pizza. Cannot log in, app doesn't work. Used multiple different phones, redownloaded app, restarted phone. Called my local store speak to the manager. They refuse to help me or acknowlege my issues. Asked Manager's name, Cathy. She couldn't resolve my issue. She refused to give me any contact information for a higher up employee or management. I called crying trying to just order my pizza. It took over 4 hours. Horrid communication. Terrible App Rewards are not Accessible I will NEVER recommened nor order from Pizza Hut again after this horrendous experience. Thank you for wasting my time, disrespecting anyone trying to access your app or website. What a terrible experience ...and with no resultion. I'd honestly like my meal reimbursed. It's absolutely unacceptable.

S
Steve G 2023-10-19

I believe that Pizza Hut decided they’re losing revenue in rewards, so instead of admitting it, they sabotaged their own app. Pathetic.

M
Mark A Mason 2023-07-25

Error when logging in parts token??.. I guess I will call domino's

C
Cleo T. 2023-04-30

JSON PARSE ERROR.. I used to be able to go in as guest and then press login from there and then it would work but their next version broke that method so I cannot log in at all.. used everyone's worthless ideas about giving the app all the permissions uninstalling reinstalling rebooting phone throwing the phone at a brick wall... none of that worked

K
Kevin S Coyner 2023-03-05

WTF????????? The app hasn't worked for probably a year. Crashes before I can log on!!!!!!!!!!!!! Does Pizza Hut realize what kind of revenue they're loosing????

G
Gary Wagner 2022-12-31

Can not log in using iPhone App. JSOP error even after clearing cache and reinstalling app.

B
Benjamin Wallis 2022-12-11

App has been down for awhile. Id order from Pizza Hut WAY more but I cant collect or redeem points so I order Donatos among other places. I have to either reset my password EVERYTIME, which is hella annoying, or go thru the website which os slow and doesnt allow me to collect or redeem points. Get your stuff together please...

K
Kyle 2022-11-20

Pizza Hut App is absolutely trash. Always get this Error when signing in. JSON Parse error: Unrecognized token '<' Pizza hut your food is garbage and unhealthy anyways fix the app it's annoying I'm tryna order something but the app is broken. 0 ⭐

K
Kyle 2022-11-20

App has J Parse Token Error. Just use the website which is somewhat buggy also. Crappy pizza hut garbage food anyways

T
Tony Vangelos 2022-11-14

When I try to log in to the app I get an error message "Json parse error, unrecognized token"

J
Julie Ault 2022-11-05

App crashes constantly, never know forsure If my order has been placed

J
Jenifer Starnes 2022-09-14

I am unable to login to app, unable to redeem points

J
Joan Koromante 2022-08-22

App will not let me order unless I do as a guest. Annoying after several years no problems!

M
Mario Seaton 2022-07-01

When trying to submit my delivery thru app i keep getting message saying “Uh Oh! Must accept terms of use” Never had this issue before. Been trying for past 20mins. Log out and back in many times. Very frustrating. Might just order from Dominos now

V
Victor N Stock 2022-06-22

Password has to be changed with each use , parse error . Have enough points for two lg pizzas , not able to use. Many screens lead to a nonsensical dead end . Password reset link is possibly broken . Find it amusing that is says page is baking. It's already baked like it's developer !

S
Scott Ladd 2022-06-01

I have to log in as guest then I can log in. Then the app doesn't let me redeem points.

Showing 1-16 of 16 reported issues:

Have a Problem with Pizza Hut - Delivery & Takeout? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: android@pizzahut.com

Website: 🌍 Visit Pizza Hut Website

Privacy Policy: https://www.pizzahut.com/index.php#/privacy-policy

Developer: Pizza Hut Inc.




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