Instacart-Get Grocery Delivery app not working? crashes or has problems?

Instacart-Get Grocery Delivery Status

Published by on 2024-01-02

Shop online & get your groceries delivered directly to your door in as fast as 2
hours. Plus, your first grocery delivery is free! And it's safe—contactless
delivery is available.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
1,150.0%

Not working
100.0%


Reported Issues: 23 Comments

By Martha Mencinsky   1 month ago


Shopping with Costco - app froze. Trying to place order for today!

By Jamiyla White   4 months ago


i can not log in to my account and everytime i get to the chat box it disconnects me and keeps glitching . This has been happening for over 6 months and i am ready to just file a civil law suit against instacart for not having drivers customer service support or tech support for people with the same known issues and unfair login requirements with no alternatives

By Mike   4 months ago


I can't complete my INSTACART order. Keep getting the message, "Sorry, an unknown error has occurred."

By Pamela Jean Johnson   5 months ago


I was in the middle of an order and the instrcart app has frozen I am ready to purchase my order.

By Regina Michael   5 months ago


The app isn't working on my iphone. All my other apps work. I have tried deleting it and downloading it twice and I'm still getting the same message that I've been getting for over two days. It says something went wrong try again. I looked for updates and didn't see anything. Please advise what to do and why it isn't working. Thank you.

By James Z   6 months ago


The app on my phone will not load, just the dancing carrot. Seems to happen quite often. All the other apps work fine so its not my phone. Had to communicate with the person doing my shopping on my lap top.

By Maureen   8 months ago


The “search” section isn’t working! I can’t type in specifically what I’m looking for, it won’t let me! Plz FIX this!!

By Leann   8 months ago


Items NOT temperature controlled. Spinach & arugala were not just warm but actually hot! Frozen peas were well into the thawing stage and the driver said he's never been told to keep it temp controlled!!! Very disappointed in this order. My bagged items were transported in the bed of his pickup truck, in the hot sun.

By DENISE C.   9 months ago


I can't complete my INSTACART order. Keep getting the message, "Sorry, an unknown error has occurred."

By Mary Lou McFadden   10 months ago


I was ordering and the screen is frozen

By Desiree Cox   1 year ago


Hi for 3 days now I have not been able to change the payment information under my account information in the app. Customer service has done nothing to help me. I have been a previous shopper since 2021 and have never had a problem until recently. I can’t shop without having a current bank account to use. Can you please help me. I can’t even see where there is an “update” button that possibly the app requires.

By David   1 year ago


I am a new Instacart Shopper and am unable to see the "Busyness" features while waiting for batches. Today was my first day and I only received 1 usable order, all others were very far in miles away. I sat for hours looking around the Salt Lake City map looking for red, orange or yellow circles without seeing any. Please help. Thank you

By Barbara Janssen   1 year ago


My Instacart app on my iphone was working great then all of a sudden as I was ordering groceries it froze up. How to fix?

By Judene   1 year ago


search features no working

By jones   1 year ago


The app keeps crashing repeatly

By Brandy Evans   1 year ago


Search feature not working on app

By MARLENE DAMIANO   1 year ago


can't check out my order sept 26, 2022

By Shawn Jackson   1 year ago


Trying to sign up but app keeps crashing.

By JEANNIE HOLTZ   1 year ago


i tried a few days ago to order from Aldis in Hastings, MI and that didn't go through. Today, I tried to order from Meijers in Hastings, MI. i've had problems with Hughesnet. my server went down on June 15, 2022. I now have Viassat as an internet provider. Hughesnet was unable to fix my old equipment. So, most recently this past month, i installed Viassat. Hughesnet is totally disconnected, now. In the meantime it took out my home phone 269-945-8276. My daughter sent me a cell phone from California 619-396-5343. That isn't working either - it's in safemode just to call out and send texts and overheats. must have downloaded some crap from old computer used to have my grandson build me a new computer this past Christmas. Who can help me? Both phone and computer are driving me crazy. please, i am not crazy - just old and handicapped. sometimes i can't call a bus to get me to town. and i'm getting low on groceries, as well. what can I do? christmas viassat viassat

By Mar   1 year ago


All items on personal lists showing as unavailable

By Lisa Gormley   1 year ago


I have a grocery order pending but my app isn't working what do I do how will I get my order

By Amber Schipper   1 year ago


new phone. app no longer works properly. iPhone 13. cannot communicate with shopper. still have old phone. but to relinquish next week

By Jill L Baribault   1 year ago


want to sign up to be a shopper always freezes app


Common dislikes about Instacart-Get Grocery Delivery app

- Swapping items after request not to

- No response from person for an hour

- Prices are over shot

- Service is out of hand

- Extra fee for service charge

- Never received $300 gift card

- Discriminatory situations with Instacart people

- Frustrating to use to place an order

- Many items don't fall under any category in the app



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Common Instacart-Get Grocery Delivery Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maplebear Inc, developers of Instacart-Get Grocery Delivery.


46.15% Contact Match

Developer: Instacart

E-Mail: [email protected]

Website: Visit Instacart-Get Grocery Delivery Website



About this app

Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America.  Download InstacartGetGroceryDelivery to see what stores are available in your zip code. Prefer to pickup?  Don’t forget essentials like toilet paper, prescriptions, other household items!  And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care.  Shop online & get your groceries delivered directly to your door in as fast as 2 hours.  Instacart delivers fresh food, alcohol, and household items the same day all across the US.  Our 100% contactless delivery helps to ensure you and your shopper stay safe.  Get fresh produce, late-night snacks, and even alcohol delivered to your door.  Order online and pickup at your local store, where it will be waiting for you when you arrive. 2. 3. 4. 5.  And it's safe—contactless delivery is available.  Order safely from your home and get your groceries delivered to you same day.  Plus, your first grocery delivery is free!  Download to see what stores are available in your zip code. 



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