Crumbl app not working? crashes or has problems?

Crumbl Status

Published by on 2023-12-19

The Crumbl App is your one-stop shop for everything Crumbl! Whether you need
cookie pickup, delivery, shipping, or catering, we’ll serve your favorite
cookies, your favorite way. Download now to start earning Loyalty Crumbs that
can turn into free cookies! That includes goodies like your free birthday cookie
and more.


I have a problem with Crumbl

Are you having issues? Select the issue you are having below and provide feedback to Crumbl.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes
70.2%

Something else
48.9%

Not working
27.7%

Screen
2.1%


Reported Issues: 23 Comments

By Donald Kuntz   1 month ago


Rewards screen on the app is just blank it will not show anything

By Kira Stark   5 months ago


I had $10 in rewards before this last update. Now the rewards are gone. I did not make a purchase today because of this issue.

By Laura Kowalski   8 months ago


The APP will no longer let me select my cookies. Very disappointing. Love ordering from Crumble Cookie. I Uninstaller, cleared cache and data, reinstalled. Powered phone down, etc. Nothing helped.

By Rebecca   8 months ago


Order not validating after text code is entered. Unable to set time for order.

By Jozie   1 year ago


Trying to place a catering order and the website just keeps spinning on the login page after entering my text code. I've tried a different computer and using my phone, and it won't work on either.

By Beth Perry   1 year ago


App has not updated in last 2 weeks. Not able to order this week’s cookies.

By Barbara Bell   1 year ago


My app is not working and I had a $10 reward plus 50 something in more points!! I hope these are not lost for good!!!

By Barbara Sierra   1 year ago


Your mystery cookie map is not working!

By Roger   1 year ago


App won’t send a code

By Mary Goebel   1 year ago


I wanted to order a store pickup order for tomorrow. When I click on Store pickup, my location, and then curbside (or the other one - I tried both) a screen comes up that says Curbside is full for today (then I have to press the button Got It) and then it goes back to the main screen. Another issue I've had in the past is I'm unable to see some options as far as day to pick up. When I come to my laptop to try and still get an order done, I see there's no other option except the app. There is no doubt in my mind that you are missing out on sales due to the app issues. My phone is an Android which I suppose is the problem. Guess I'll try and go to the store and order and then wait for it. Just trying to save myself and you/the store time. Thank you

By rc   1 year ago


I keep getting a 500 string error.

By AMY AHLERS   1 year ago


I keep getting a Failed message. "The order failed to validate, please update your order details and try again."

By Alexis N Boyer   1 year ago


I've picked up an order already this week but for some reason today it wouldn't validate my order. Not sure why it won't accept my money

By Stephanie Montoya   1 year ago


App won’t let me select my address. Keeps saying choose another address. I have tried deleting and reentering but I keep getting the same error message.

By Melissa R Stotz   1 year ago


I keep getting an error saying my order is not able to validate and to check my order. I've gone through each item several times. It will not work. Not sure if it is a bad app, or if there is something wrong with it at the moment.

By Gabe   1 year ago


Not able to scan gift cards

By Ali   1 year ago


App won't let me pick the cookies. Once you pick the pack you want and the customization it shows in the cart but won't show any choices to pick what you want in the pack.

By Jas Montez   1 year ago


I have placed the order for the NW store in Omaha for tomorrow. Entered my payment method and get a message that states, "The order failed to validate, please update your order details and try again". I am not sure what I should update. Please help.

By Susan Jevnager Kay   1 year ago


The mystery cookie drink does not work it starts to load flash of the map and then crashes!

By Josephine Bazeley   1 year ago


I clicked the delivery button and it won’t let me exit that screen. I even typed my address in and hit save and continue and it’s still stuck…it acts like I typed nothing. The close button won’t work either.

By Ann marie dancear   1 year ago


Still showing last weeks menu

By Brian OMalley   1 year ago


App is not allowing orders to be placed. It keeps saying order failed, outside of store hours which is not true.

By Mandi   1 year ago


App is not allowing orders to be places. It advises order failed, outside of store hours which is not true.


Common dislikes about Crumbl app

-No samples were available for customers to try before buying.

-It was difficult to cancel an order on the app.

-The store did not have the cookies that were ordered.



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Common Crumbl Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Crumbl app on iOS and Android devices. Solve all Crumbl app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Crumbl iPhone Issues and Solutions

  2. Crumbl Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crumbl, LLC, developers of Crumbl.


60% Contact Match

Developer: Crumbl, LLC

E-Mail: [email protected]

Website: Visit Crumbl Website

57.14% Contact Match

Developer: Crumbl, LLC

E-Mail: [email protected]

Website: Visit Crumbl, LLC Website



About this app

Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of this app Cash that you can use for pickup, local delivery, or national shipping. - Order right from your phone and skip the line when your cookies are fresh and ready.  That includes goodies like your free birthday cookie and more. - Earn Loyalty Crumbs when you order pickup, delivery, and even catering.  For a night in, order from Crumbl and we’ll bring warm, fresh cookies to your door. - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together.  Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way.  If they’ve got the this app app, we can send it. - Receive notifications on occasional promos and stay updated on weekly cookie drops. - Easily manage your account details like preferred payment methods, delivery addresses, and more.  Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. - Cookies without leaving your couch.  Download now to start earning Loyalty Crumbs that can turn into free cookies!  Cookie flavors vary by location. - Send a friend a box of cookies or a gift card to let them this app their way.  Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive.  The this app App is your one-stop shop for everything this app!  Building your account also earns you Loyalty Crumbs toward free cookies! 



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