Grubhub app not working? crashes or has problems?

Grubhub Status

Last Updated on 2025-02-17 by GrubHub.com

I have a problem with Grubhub

Are you having issues? Select the issue you are having below and provide feedback to Grubhub.

⚠️ Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Grubhub Problems 🔥

- Inconsistent menu application and usage from restaurant to restaurant.

- Customer service team doesn't want to call customers or try to make it right.

- Driver threw food on the ground.

📋 2 Reported Issues:

Eric Stephens 2022-07-08

I can't message customers on deliveries. When I hit text customer I see message that just says my name I can't edit and send button is gray and not useable

Ronald Roberts 2022-03-25

Trying to order from Steel Wheel Tavern In Ridgewood NJ. The app hasn't worked for this restaurant for a couple of days. It works for other restaurants.

Showing 1-2 of 2 reported issues:

Have a Problem with Grubhub: Food Delivery? Report Issue

Common Grubhub Problems & Solutions. Troubleshooting Guide

Table of Contents:

Grubhub iPhone Issues and Solutions

Grubhub iOS app crashes, not working, errors
Grubhub iOS app network issues
Grubhub on iOS has black/white screen

Grubhub Android App Issues and Solutions

Grubhub has errors/crashing/not working
Grubhub server network connectivity issues
Grubhub has black screen

⚠️ Troubleshoot | Fix Now in One Click

Grubhub iPhone Issues and Solutions

How to fix Grubhub app crashes or not working on Iphone (iOS):

Close and restart the Grubhub app on iPhone
Update Grubhub app to the Latest Version for iOS
Uninstall and reinstall Grubhub iPhone app
Update your iPhone to the latest iOS version

Fix Grubhub on iPhone unable to connect to server/internet connection issues::

To resolve Grubhub network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Grubhub Android App Issues and Solutions

Fix Grubhub not working on Android, crashes, errors or is unresponsive:

Force Stop the Grubhub App
1. On android, goto Settings » Grubhub » click [Force Stop]

Update Grubhub to the latest version on PlayStore

Clear Grubhub App Cache and Data:
1. On android, goto Settings » Apps » Grubhub » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Grubhub.

Fix Grubhub unable to contact server/ Grubhub internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Grubhub » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Grubhub » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grubhub