Smart Mower app not working? crashes or has problems?

Smart Mower Status

Last Updated on 2021-06-15 by 宝时得科技(中国)有限公司

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Connection

53.8%

23.1%

Not working

23.1%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Smart Mower Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smart Mower app on iOS and Android devices. Solve all Smart Mower app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smart Mower iPhone Issues and Solutions

Smart Mower iOS app crashes, not working, errors
Smart Mower iOS app network issues
Smart Mower on iOS has black/white screen

Smart Mower Android App Issues and Solutions

Smart Mower has errors/crashing/not working
Smart Mower server network connectivity issues
Smart Mower has black screen

Smart Mower iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smart Mower app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smart Mower app crashes or not working on Iphone (iOS):

Close and restart the Smart Mower app on iPhone
Update Smart Mower app to the Latest Version for iOS
Uninstall and reinstall Smart Mower iPhone app
Update your iPhone to the latest iOS version

Fix Smart Mower on iPhone unable to connect to server/internet connection issues::

To resolve Smart Mower network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smart Mower black/white screen (blank screen) on iPhone:

Follow the Smart Mower iOS app troubleshooting guide Here →

Smart Mower Android App Issues and Solutions

Fix Smart Mower not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smart Mower app issues:

Force Stop the Smart Mower App
1. On android, goto "Settings" » click Smart Mower app. » click "Force Stop".

Update Smart Mower to the latest version on PlayStore

Clear Smart Mower App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smart Mower app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smart Mower.

Fix Smart Mower unable to contact server/ Smart Mower internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smart Mower » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smart Mower » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smart Mower on android.

Solve Smart Mower black/white screens issue on Android:

Follow the Smart Mower android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 宝时得科技(中国)有限公司, developers of Smart Mower.

About this app

With SmartMower you can manage your Smart mower by Bluetooth! Monitor the mowing status, start or pause mowing and set the mowing schedule, when you are close to it.