CardValet app not working? crashes or has problems?

CardValet Status


I have a problem with CardValet

Are you having issues? Select the issue you are having below and provide feedback to CardValet.



⚠️ Most reported problems ⚠️
Something else
52.8%

Connection
20.8%

Login
13.2%

Not working
7.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of CardValet Problems 🔥

- Does not indicate what items were purchased

- Fingerprint login feature may not be secure

- App has been having glitches recently

- Notification bubble does not clear

📋 28 Reported Issues:

J
John Cox 2024-10-22

The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't

J
John Cox 2024-10-22

The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't

J
John Cox 2024-10-22

The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't

C
Christopher 2023-10-11

When I try to create an account and go to the Terms and Conditions window, everything is non-readable gibberish.

P
Pierre M 2023-05-25

App will not open with message " detected superuser apps". This is NOTa rooted phone. 🤬

C
Chris P Capozza 2023-01-04

No matter where I go for a 'secure connection' I cannot log in to my account to open my card. What is going on?!

N
Nancy 2022-12-12

I'm not getting a notification when my card id used. I've checked everything in the settings, and see no reason why it's not working.

J
Jacki Hajdu 2022-08-28

Card Valet stopped sending texts notifications when my debit card is used. I tried logging in today to see what was going on. It says my user name and password can't be authenticated. I tried a few more times then selected "forgot user name". It asked for my card number. I used the camera feature and got "invalid card number". What is going on???!!!

R
Ruth 2022-08-04

Locked out of account Unable to get in to reset password

T
Tina M Byrd 2022-08-03

Forgot my password and I need to reset it

C
Cory Wright 2022-07-14

I need my CardValet reset can’t log in have tried to many times

J
James Harre 2022-06-29

I’m trying to reset my password but i keep getting an invalid security token

M
Mary Vickers 2022-06-18

I can’t log in. I tried forgot password and it shows my username is wrong so I try forgot username and my card information is not validated

E
Erin 2022-06-14

Every time I’ve tried to login to the app for the last 4 weeks I get a notification saying “This App can no longer be used. For a brand new experience, please download the latest version of your mobile banking app, then select 'My Cards' again to continue managing your cards.” I cannot find any new updates available. I have deleted the app and redownloaded it multiple times, nothing is fixing the problem.

G
George Hersh 2022-06-09

Card Valet WILL NOT OPEN my card is now turned OFF when and how can it be repaired to function. What needs to be done. Any help appreciated

R
Rebecca Box 2022-06-04

Says I need to update my card valet ..there's no where it says that update .where do I find the update

D
DeAnn Kelly 2022-06-03

Can't access account. Can't log in at all. Says unable to authenticate account. Been using for years with no problems. Payday is tomorrow and my card is locked. Hope issues are fixed before then. On fixed income and only accessable to be able to use card when able to unlock card.

L
Lisa Berry 2022-05-28

Tried to log in , first it said wrong password, then sent a code to log in, then still said wrong password, Now flashes close app, For 4 years I have had no issues, now my card is turned off, so I'll have to wait until Monday and hope the bank can help 😞😞

R
Robert Dyer 2022-05-27

Spent a half hour trying to set up an account, kept saying "invalid username" no matter what I did. Nonexistent drop-down menu. Terribly coded app, looks like from 1999. Never got it to work.

P
Peggy Garrison 2022-05-26

Updated now I can't get in thos is frustrating!!!!

M
Michael Cookson 2022-05-26

It simply will not open. It flashes a lot darker than usual, then in an instant, I'm back on my home page. Nothing but trouble with this app the last 2 weeks after 18 months of smooth operation.????

L
Larry Jackson 2022-05-25

When I use the app it flashes and goes back to the home screen

A
Amanda Darrah 2022-05-25

App updated or something, logged me out of my account. I tried to log back in but said it could not authenticate and now my account is disabled.

C
Carolee 2022-05-15

Card valet not opening, says unable to authenticate. There is suspicious activity in my checking acct.

J
Jeremiah De Luna 2022-05-04

Says account is unable to authenticate, I already reset my password as well and it still continues

S
S West 2022-04-13

can not login... unable to authenticate been going on for a week now this app is junk...

A
Amaury K. Hernández 2022-04-07

Not working. Connection with server

E
Ella R Brown 2022-03-07

Can't login to my card velet

Showing 1-28 of 28 reported issues:

Have a Problem with CardValet? Report Issue






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Verified email ✔✔

E-Mail: getsolutions@fiserv.com

Website: 🌍 Visit CardValet Website

Developer: CardValet




‼️ Outages Happening Right Now

  • Apr 07, 2025, 08:48 PM

    a user from Austin, United States reported problems with CardValet : Not working

  • Mar 22, 2025, 12:12 AM

    a user from Midlothian, United States reported problems with CardValet : Connection

  • Mar 21, 2025, 11:30 PM

    a user from DeSoto, United States reported problems with CardValet : Connection

  • Mar 06, 2025, 07:34 AM

    a user from Honolulu, United States reported problems with CardValet : Login

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