CardValet app not working? crashes or has problems?

CardValet Status

Published by on 2023-10-09

NOTE: This application is powered by Fiserv, Inc. but is activated through
specific financial institutions.


I have a problem with CardValet

Are you having issues? Select the issue you are having below and provide feedback to CardValet.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
500.0%

Login
60.0%

Connection
20.0%

Crashes
20.0%


Reported Issues: 25 Comments

By Christopher   6 months ago


When I try to create an account and go to the Terms and Conditions window, everything is non-readable gibberish.

By Pierre M   11 months ago


App will not open with message " detected superuser apps". This is NOTa rooted phone. šŸ¤¬

By Chris P Capozza   1 year ago


No matter where I go for a 'secure connection' I cannot log in to my account to open my card. What is going on?!

By Nancy   1 year ago


I'm not getting a notification when my card id used. I've checked everything in the settings, and see no reason why it's not working.

By Jacki Hajdu   1 year ago


Card Valet stopped sending texts notifications when my debit card is used. I tried logging in today to see what was going on. It says my user name and password can't be authenticated. I tried a few more times then selected "forgot user name". It asked for my card number. I used the camera feature and got "invalid card number". What is going on???!!!

By Ruth   1 year ago


Locked out of account Unable to get in to reset password

By Tina M Byrd   1 year ago


Forgot my password and I need to reset it

By Cory Wright   1 year ago


I need my CardValet reset canā€™t log in have tried to many times

By James Harre   1 year ago


Iā€™m trying to reset my password but i keep getting an invalid security token

By Mary Vickers   1 year ago


I canā€™t log in. I tried forgot password and it shows my username is wrong so I try forgot username and my card information is not validated

By Erin   1 year ago


Every time Iā€™ve tried to login to the app for the last 4 weeks I get a notification saying ā€œThis App can no longer be used. For a brand new experience, please download the latest version of your mobile banking app, then select 'My Cards' again to continue managing your cards.ā€ I cannot find any new updates available. I have deleted the app and redownloaded it multiple times, nothing is fixing the problem.

By george hersh   1 year ago


Card Valet WILL NOT OPEN my card is now turned OFF when and how can it be repaired to function. What needs to be done. Any help appreciated

By Rebecca Box   1 year ago


Says I need to update my card valet ..there's no where it says that update .where do I find the update

By DeAnn Kelly   1 year ago


Can't access account. Can't log in at all. Says unable to authenticate account. Been using for years with no problems. Payday is tomorrow and my card is locked. Hope issues are fixed before then. On fixed income and only accessable to be able to use card when able to unlock card.

By Lisa Berry   1 year ago


Tried to log in , first it said wrong password, then sent a code to log in, then still said wrong password, Now flashes close app, For 4 years I have had no issues, now my card is turned off, so I'll have to wait until Monday and hope the bank can help šŸ˜žšŸ˜ž

By Robert Dyer   1 year ago


Spent a half hour trying to set up an account, kept saying "invalid username" no matter what I did. Nonexistent drop-down menu. Terribly coded app, looks like from 1999. Never got it to work.

By Peggy Garrison   1 year ago


Updated now I can't get in thos is frustrating!!!!

By Michael Cookson   1 year ago


It simply will not open. It flashes a lot darker than usual, then in an instant, I'm back on my home page. Nothing but trouble with this app the last 2 weeks after 18 months of smooth operation.????

By larry jackson   1 year ago


When I use the app it flashes and goes back to the home screen

By Amanda Darrah   1 year ago


App updated or something, logged me out of my account. I tried to log back in but said it could not authenticate and now my account is disabled.

By Carolee   1 year ago


Card valet not opening, says unable to authenticate. There is suspicious activity in my checking acct.

By Jeremiah De Luna   2 years ago


Says account is unable to authenticate, I already reset my password as well and it still continues

By s west   2 years ago


can not login... unable to authenticate been going on for a week now this app is junk...

By Amaury K. HernĆ”ndez   2 years ago


Not working. Connection with server

By Ella R Brown   2 years ago


Can't login to my card velet


Common dislikes about CardValet app

- Does not indicate what items were purchased

- Fingerprint login feature may not be secure

- App has been having glitches recently

- Notification bubble does not clear



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Common CardValet Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fiserv, Inc, developers of CardValet.


100% Contact Match

Developer: CardValet

E-Mail: [email protected]

Website: Visit CardValet Website

81.82% Contact Match

Developer: Community Partners Savings Bank

E-Mail: [email protected]

Website: Visit Community Partners Savings Bank Website



About this app

Turn your card ON/OFF, set spending limits, decide where, when and how your card can be used. - Select merchant categories (Restaurant, Travel, Entertainment etc. ) and transaction types (Instore, eCommerce, ATM etc.  Receive real time alerts on all purchases, select purchases or when a card transaction is attempted but declined.  Alerts are sent in real time, immediately after a transaction has taken place, and help you quickly detect unauthorized activity on your card.  Check with your financial institution to ensure they participate in this app prior to downloading. this app helps you efficiently manage your cards digitally.  Stay in control of your card.  Mange your card at your fingertips.  NOTE: This application is powered by Fiserv, Inc. but is activated through specific financial institutions.  View your purchases, add memos and tag your purchases for easy tracking.  Customize your alert preferences and get notified as per your choice.  Activate your card, set card PIN or report your lost/stolen cards seamlessly by making a call from CardValet . 



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