CardValet Status
Are you having issues? Select the issue you are having below and provide feedback to CardValet.
problems reported in the last 24 hours
Summary of CardValet Problems 😠👌🔥
- Does not indicate what items were purchased
- Fingerprint login feature may not be secure
- App has been having glitches recently
- Notification bubble does not clear
28 Reported Issues: 😵🆘🛟🚨📢
The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't
The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't
The app will not open after I enter my credentials. It buffers as if it's about to open but doesn't
When I try to create an account and go to the Terms and Conditions window, everything is non-readable gibberish.
App will not open with message " detected superuser apps". This is NOTa rooted phone. 🤬
No matter where I go for a 'secure connection' I cannot log in to my account to open my card. What is going on?!
I'm not getting a notification when my card id used. I've checked everything in the settings, and see no reason why it's not working.
Card Valet stopped sending texts notifications when my debit card is used. I tried logging in today to see what was going on. It says my user name and password can't be authenticated. I tried a few more times then selected "forgot user name". It asked for my card number. I used the camera feature and got "invalid card number". What is going on???!!!
Locked out of account Unable to get in to reset password
Forgot my password and I need to reset it
I need my CardValet reset can’t log in have tried to many times
I’m trying to reset my password but i keep getting an invalid security token
I can’t log in. I tried forgot password and it shows my username is wrong so I try forgot username and my card information is not validated
Every time I’ve tried to login to the app for the last 4 weeks I get a notification saying “This App can no longer be used. For a brand new experience, please download the latest version of your mobile banking app, then select 'My Cards' again to continue managing your cards.” I cannot find any new updates available. I have deleted the app and redownloaded it multiple times, nothing is fixing the problem.
Card Valet WILL NOT OPEN my card is now turned OFF when and how can it be repaired to function. What needs to be done. Any help appreciated
Says I need to update my card valet ..there's no where it says that update .where do I find the update
Can't access account. Can't log in at all. Says unable to authenticate account. Been using for years with no problems. Payday is tomorrow and my card is locked. Hope issues are fixed before then. On fixed income and only accessable to be able to use card when able to unlock card.
Tried to log in , first it said wrong password, then sent a code to log in, then still said wrong password, Now flashes close app, For 4 years I have had no issues, now my card is turned off, so I'll have to wait until Monday and hope the bank can help 😞😞
Spent a half hour trying to set up an account, kept saying "invalid username" no matter what I did. Nonexistent drop-down menu. Terribly coded app, looks like from 1999. Never got it to work.
Updated now I can't get in thos is frustrating!!!!
It simply will not open. It flashes a lot darker than usual, then in an instant, I'm back on my home page. Nothing but trouble with this app the last 2 weeks after 18 months of smooth operation.????
When I use the app it flashes and goes back to the home screen
App updated or something, logged me out of my account. I tried to log back in but said it could not authenticate and now my account is disabled.
Card valet not opening, says unable to authenticate. There is suspicious activity in my checking acct.
Says account is unable to authenticate, I already reset my password as well and it still continues
can not login... unable to authenticate been going on for a week now this app is junk...
Not working. Connection with server
Can't login to my card velet
Have a Problem with CardValet? Report Issue
Common CardValet Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot CardValet app on iOS and Android devices. Solve all CardValet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fiserv, Inc, developers of CardValet.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CardValet Website
Developer: CardValet
69.23% Contact Match
Developer: Community Partners Savings Bank
E-Mail: [email protected]
Website: 🌍 Visit My Card Valet Website
52.94% Contact Match
Developer: Staley Credit Union Mobile
E-Mail: [email protected]
Website: 🌍 Visit Staley Card Valet Website
50% Contact Match
Developer: United Community Bancorp, Inc.
E-Mail: [email protected]
Website: 🌍 Visit UCB Card Vault Website
Turn your card ON/OFF, set spending limits, decide where, when and how your card can be used. - Select merchant categories (Restaurant, Travel, Entertainment etc. ) and transaction types (Instore, eCommerce, ATM etc. Receive real time alerts on all purchases, select purchases or when a card transaction is attempted but declined. Alerts are sent in real time, immediately after a transaction has taken place, and help you quickly detect unauthorized activity on your card. Check with your financial institution to ensure they participate in this app prior to downloading. this app helps you efficiently manage your cards digitally. Stay in control of your card. Mange your card at your fingertips. NOTE: This application is powered by Fiserv, Inc. but is activated through specific financial institutions. View your purchases, add memos and tag your purchases for easy tracking. Customize your alert preferences and get notified as per your choice. Activate your card, set card PIN or report your lost/stolen cards seamlessly by making a call from CardValet .
