Boom Status

Last Updated on 2023-11-09 by Boom Pay, Inc.

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Common Boom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Boom app on iOS and Android devices. Solve all Boom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Boom iPhone Issues and Solutions

Boom iOS app crashes, not working, errors
Boom iOS app network issues
Boom on iOS has black/white screen

Boom Android App Issues and Solutions

Boom has errors/crashing/not working
Boom server network connectivity issues
Boom has black screen

Boom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Boom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Boom app crashes or not working on Iphone (iOS):

Close and restart the Boom app on iPhone
Update Boom app to the Latest Version for iOS
Uninstall and reinstall Boom iPhone app
Update your iPhone to the latest iOS version

Fix Boom on iPhone unable to connect to server/internet connection issues::

To resolve Boom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Boom black/white screen (blank screen) on iPhone:

Follow the Boom iOS app troubleshooting guide Here →

Boom Android App Issues and Solutions

Fix Boom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Boom app issues:

Force Stop the Boom App
1. On android, goto "Settings" » click Boom app. » click "Force Stop".

Update Boom to the latest version on PlayStore

Clear Boom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Boom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Boom.

Fix Boom unable to contact server/ Boom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Boom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Boom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Boom on android.

Solve Boom black/white screens issue on Android:

Follow the Boom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Boom Pay, Inc., developers of Boom.

Verified email ✔✔

E-Mail: hello@boompay.app

Website: 🌍 Visit Boom Website

Privacy Policy: https://www.boompay.app/legal

Developer: Boom Pay

About this app

Join the tens of thousands of renters who use BoomReport to report ongoing payments, past payments, or both. this app reports to all 3 major credit bureaus - Experian, TransUnion, and Equifax - so you see the maximum impact of the largest payment you make every month. Did you know that your rent payments aren’t automatically reported to the credit bureaus? this app makes it easy to build credit with your rent. Available for anyone who pays rent via a digitally-tracked method, such as a rental portal, bank account, check, ACH, or payment apps (e. g. Our verification partners perform similar services for trusted companies such as PayPal, Robinhood, Coinbase, Venmo, Chime and more. Sensitive user data is stored with our verification partners, which are bank-grade, highly-encrypted services. We do not sell your personal information to any third parties. Still reading? Download this app and supercharge your rent today. Your data is never stored on your device. Your security is a top priority. What are you waiting for? Chat our team at or via the in-app support feature in the this app Pay app if you have any questions, suggestions, or feedback.