CollX app not working? crashes or has problems?

CollX Status


I have a problem with CollX

Are you having issues? Select the issue you are having below and provide feedback to CollX.



⚠️ Most reported problems ⚠️
Not working
51.9%

Crashes
24.7%

Something else
14.8%

Login
3.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of CollX Problems 🔥

- App incorrectly identified some cards.

- Signing in with Apple and Google gave a loading screen for 5 minutes.

- Unable to log in manually with any password.

- No email received when trying to sign up.

📋 36 Reported Issues:

F
Frank Decicco 2025-02-10

Not opening up

C
C 2024-10-30

app not working

S
Sifredo Itara 2024-05-30

My cards are not loading and the screen becomes frozen. Please assist. Thank you.

D
Donald Perry 2024-01-26

Went to download cards and never stopped uploading the 50 cards after 3 days

O
Omer Goodin 2024-01-22

Somehow i have made some sort of mistake and i am unable to get back into my account.

D
Douglas Bushing 2024-01-13

Will not recognize 80% of cards whats happening

B
Brandon Frey 2024-01-02

Yes it keeps saying unrecognized to almost every card I scan.

D
Dan Brown 2023-10-26

Scanned my cards but has been showing stock photos in my list! How can I sell if the cards are not accurate pics of card i scanned!

R
Rick Duvendack 2023-10-09

My collection dropped in value by over $7,000.00 today. Why?

B
Barry Simkins 2023-10-05

Hi yea evertine I to take a pic of a card it says card unrecognized

J
Jared Barber 2023-08-01

App is finding very few of the cards I'm scanning out of the 100s of cards I'm scanning iv found like 8

L
Lara Coutlee 2023-05-08

Scans card and says it’s a different card

D
Darian Motto 2023-05-03

I have a bunch of cards that aren’t in the app, you have the socks just not the card I have

S
Scott Krebs 2023-04-02

Hello the app stopped recognizing cards. I thought maybe it was my cards but I tried several that it recognized just days before . So I need to now scan the punch in data . Love the app but will be looking for something reliable unless this is a temporary issue Thanks

R
Rob Franklin 2023-04-01

Stopped scanning

T
Thomas "Will" Solomon 2023-03-31

This morning none it will not find any of the cards I scan. I scanned some that it found yesterday and it did not find them today. I removed the app and added it back and it did not help. ????

J
JCATGA 2023-03-30

I scan a card and it tells me it’s an unrecognisable card - over and over

A
Aaron 2023-03-29

I scan a card and it tells me it’s an unrecognizable card.

G
Greg Smith 2023-03-26

I always used the off phone icon. Scanned 6000 cards. Then it started over and I lost all the cards. Can it be recovered ?!!!

G
Gary 2023-01-26

My collection said it was about $18,000 and then the next day it said it was only like $7,000 how does it loose $11,000 ?

G
Gayle M 2023-01-26

I enter email, go to password screen, enter password, then it goes nowhere.

D
Dale Buike 2022-12-28

App will not record or upload when taking pictures. On samsung fold, cleared cache force stopped rebooted, uninstalled, still wont work.

M
Mr. Gonzales 2022-12-23

The app will take a picturre then it will crash

R
Randy Raincock 2022-11-29

I have been trying to use your app but it freezes up or crashes

D
Darren Key 2022-11-21

Auto scanner not working have to enter each card with shutter button. Why is this happening.

J
Joe 2022-11-08

The app will not respond. It keeps showing Try again, Try again

T
Troy B Wilson-Ripsom 2022-09-16

My catalog will not load. Has been failing since yesterday. Can load other parts but cannot view my own cards. Keep getting the Something wen wrong notice and told to try again but with no different results when I try again.

A
Alison DaBica 2022-09-13

Hey! It keeps asking me to login and ask for my password. I can’t into these app! Grrrr…

M
Mike Carl 2022-08-30

Keeps rerouting to log in page even after already excepting a scan and logging it but seems to be more problematic when it doesn't recognize a card and you manually take the time to find it and tell it that's the card and it freezes up or makes log in again....super frustrating especially after already logging in most of my ,7000 cards already and this app is continually getting worse and would have already stopped using your app had I not already invested months scanning everything...please help

B
Bob 2022-08-21

Can you enter an entire year baseball card set as opposed to doing one card at a time with the COLLX inventory Appl?

B
Bob 2022-08-21

Can you enter an entire year baseball card set as opposed to doing one card at a time with the COLLX inventory Appl?

V
Valerie Lundstrom 2022-08-09

Was working well with some crashing issues. But now I can't login. I use my email account. The screen says, if you have an account you will be asked for a password. Well if finds my account and there is no request for password, it just says this email already has an account. ??? No kidding, it's my account! Frustration with the crashing but this is even more frustrating.

B
Brady Robichaud 2022-08-04

When I take picture it shows up the wrong name and doesn’t even scan on some cards because of the app I am definitely giving this app and bad review for sure. The app developers don’t even care and just left it be for the past weeks.

R
Ronald Moore 2022-07-31

The app will not respond. It keeps showing Try again, Try again.

B
Brady Robichaud 2022-07-27

Doesn’t work tried everything

J
Joseph Wagner 2022-07-20

Add cards to collection by scan but does not update collection count or value unless close and reopen after restart phone.

Showing 1-36 of 36 reported issues:

Have a Problem with CollX: Sports Card Scanner? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: info@collx.app

Website: 🌍 Visit CollX Website

Privacy Policy: https://collx.app/privacy

Developer: CollX




‼️ Outages Happening Right Now

  • Feb 10, 2025, 09:41 PM

    a user from Las Vegas, United States reported problems with CollX : Not working

  • Started 17 seconds ago

    Adorcam

  • Started 31 seconds ago

    H&M

  • Started 4 minutes ago

    NT Deals

  • Started 16 minutes ago

    Gorillas

  • Started 19 minutes ago

    YouCare