Step Status
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problems reported in the last 24 hours
Summary of Step Problems 😠👌🔥
- Flagged suspicious activity when funding $80
- Kicked out of account after putting $500 on the card
- No help from Step account when trying to get back in
13 Reported Issues: 😵🆘🛟🚨📢
I'm no longer seeing where my child is spending the money.
My app will not open. My teenager is away on vacation with another friend and she has run out of money. However I cannot send her any money because the app will not open and it There doesn’t seem to be a way to send money through the Step website.
Deleted the app on accident downloaded it again tried to login with email but says I need institutions permission or access to login. Not sure what that means but now I have a step card for no reason
I got an update today which made me connect the app to my Google Account to count steps, and now it no longer allows me to see them nor claim them!
App will load but cannot press anything or move past screen. Reinstalled and cannot press anything to login or sign up.
the apps is not working on my cell
App won't open. Tried restarting phone, reinstalling app and clearing storage on my phone.
It opens the app for about 15 seconds then it crashes and exits. I have forced stopped, restarted my phone multiple times, uninstalled and reinstalled and it is still not working.
The app isn't letting me move tap or swipe. I know this isn't a problem with my phone bc I'm able to use my phone In other apps just fine, but in step specifically none of my taps or swipes register (just in case Its helpfull I have a samsung A5)
My step app is not working it won’t let me log in
The app says it’s having technical difficulties. None of the email codes are Working and I can not put money on my teenager’s account.
Hello, My step app is being very weird whenever I spend money it does not give me the notification, And whenever I spend money I go back to the app and then the money is still there as if I never spent it
My son account closed I sent him 25 buckshendidnt tell me it closed an now I'm trying get that money back in my acu,account,
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Common Step Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Step app on iOS and Android devices. Solve all Step app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Step Mobile Inc., developers of Step.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Step Website
Developer: Step Mobile, Inc
It is free to sign up for this app and it doesn’t have any monthly fees or overdraft fees, and offers an FDIC-insured bank account and a free Visa¹ Card. this app is the best way to build a positive credit history with every purchase they make, even before they turn 18, and the average this app User has a credit score of 725 when they turn 18! this app gives teens real-world money practice that equips them to become financially independent and doesn’t allow your kids to spend more than what they have in their account. this app is an all-in-one banking solution designed to help the next generation build smarter money habits. this app offers an FDIC-insured bank account and a FREE Visa¹ Secured Card. this app is the best way to build a positive credit history, even before you turn 18. The this app App lets you easily track your transaction history, portfolio balance, and savings progress. this app sets you up for a lifetime of financial success from the moment you sign up, which you can do without any monthly fees. this app is the all-in-one banking solution for the next generation designed to help teens and young adults build smarter money habits. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. ⁴Early access to direct deposit funds depends on the timing of the submission of the payment file from your payer. Banking services provided by and the this app Visa card issued by Evolve Bank and Trust, member FDIC. ²Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. With features like direct deposit, savings goals, and automated allowance payments, parents can feel confident that this app is setting their teen up for financial success. ¹Step is a financial services platform. With this app, you can invest in cryptocurrencies and stocks, set savings goals, earn rewards, set up direct deposit, and send and receive money instantly. The this app App provides insights into teens’ spending and saving, so parents can have peace of mind knowing that their teens’ transaction history is only a click away. The average this app User has a credit score of 725 when they turn 18! These funds are generally made available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.
