GO2bank™ is the ultimate mobile banking app and debit card, packed with
features to help you better manage your money and build your credit.
The
ultimate in value and convenience:
• No monthly fees with eligible direct
deposit, otherwise $5 per month¹
• Free nationwide ATM network²
•
Overdraft protection up to $200, with opt-in and eligible direct⁵
• Get
your pay up to 2 days early with direct deposit⁶
•.
Are you having issues? Select the issue you are having below and provide feedback to GO2bank.
By Oscar 4 months ago
I can’t even get my own money off from the atm , I also tried to make an in store purchase all I got was error as well . This is so disgusting
By Amber White 6 months ago
I can’t login my go2bank account on the app keep saying “unfortunately We are unable to login into your account right now please try again later” over a week now ….pls I need response on this
By Tonya booth 6 months ago
It won’t let me login to do anything! I cannot get past the login page! I can’t check balance, lock card, nothing!!
By Arthur Arre 7 months ago
Fill in username and password but Submit button stays dimmed can't Submit to log in
By Billie Crissman 7 months ago
I can't get into account at all just 3 dots on screen
By Michael 8 months ago
I can't login my go2bank account on the app keep saying "unfortunately We are unable to login into your account right now please try again later" over a week now ...pls I need response on this
By Monique 8 months ago
I am trying to log into the app to unlock my debit card.. Unsuccessful.. Please help.. I need my money today!!!
By Deidre 8 months ago
I am unable to cash my work check through the app. I cash it every week with no problem, but this week the app crashes every time I select the cash a check option. I have also restated my phone twice and Uninstalled and reinstalled the app.
By Doris 10 months ago
Can’t log in to my account it keeps saying try again later???? Wtf it’s been all day
By Joshua long 11 months ago
I can’t login my go2bank account on the app keep saying “unfortunately We are unable to login into your account right now please try again later” over a week now ….pls I need response on this
By Darryl Chatman 11 months ago
Bought my card today it will not allow me to activate..it wont accept cell phone number or my card number..its say i cant receive text but i can?????????????????????????????????????????????????????????????????????????????????????? whats going on
By Antonio Delaney 1 year ago
I’m trying to transfer money from my savings vault into my checking account and it keeps telling me transfer not available please try again later. I have fuxking bills I need to get paid today. I need this money out of my savings vault
By angiesvgarci 1 year ago
emails displayed on screen alsoprovide accounts personalinformation youare not required by law to change my identgity as shown go2 bank has my account.. direct deposits og ssi disability edd payments ui covid you phone tellers arabian piece of shit needs english skills asshole hung up on me in time of crisis pin is required im not givuing a cekll acc ounyt charles robbis charles roibbins 480 w.orange went in my fuckin purse and stole my debit card just like all my personal bank ac counts he has computer at home various names accounts duribg ui covisd and used password changed
By Tammy ricks 1 year ago
I have a card that has money deposit into my account I don't have the same number anymore and I can't reset my password cause you guys have a t on the com of my email I have to get this card activated today I have a car payment and if it not made today I am losing my car
By Carmen robles 1 year ago
My app is not working it keeps telling me they sent me a code to my email to verify but I never receive it. I don’t know what to do.
By Lisa Dodson 1 year ago
I see that someone else told customer service that yahoo said that go2 bank needed to go to senders.yahooinc.com to fix their problem. I have told them the same thing and no one will do this 1 thing. They don't listen.
By Lisa Dodson 1 year ago
Have been trying to access my account for over a week. Not receiving verification code to my email address. This is the only thing I can't seem to get. Customer service just goes through the same process every time and it doesn't work. Yahoo says nothing is wrong with my email account. Please help so that I don't have to change banks.
By James Kahelalis 1 year ago
It wont let me log in to app i dont have thzt email actt any more and need to hzve a card sent and its been going on 3 mounths now and i cant pay my rent and am getting evited due to you guys not sending me a czrd or helping me to reset my email and password thanks go2 im homeless now plz some one help me get my money out of this bank so i can close it
By rick croteau 1 year ago
it wont let me ative my card says its linked to an unkown phone number
By Bobby C Orsburn 1 year ago
I have tried for the past week to get into my account on your website and app. It recognizes my email address and my password but once it begins loading it keeps showing me the three dots on the screen. I am able to get into website from my chrome book. But not my iPhone
By Justin 1 year ago
Not allowing password to be reset. Keeps saying try later.
By Robert storts 1 year ago
I amnot getting my reset link for over a month. YAHOO requested you to go to senders,yahooinc.com and co,l.ete the rquestcor the link......this a is sick over amonth and not able to get my money
By Roshawnia Richardson 1 year ago
I need to change my pin number on my card.
By Dani Piastowski 1 year ago
Need to activate card immediately. And or close account
By Deborah 1 year ago
My password won't work lock out
By Cecilia Bullard 1 year ago
Online cannot use my card it ask for the last 4 numbers and the 3cvv Birth date and I cannot use for no purpose online . I also have a new phone number and I need this fixed asap
By Angela Jean Brown 1 year ago
It is not leting me sign in using the app
By David García 1 year ago
It's my password it's not correct n I've changed it a few times n it's says wait 15 min n try again n I'll wait but it keeps doing it I've uninstalled 2 already
By Dale Jenkins 1 year ago
I need to update my account. Please thank you
By alias r smith 1 year ago
im having trouble with m account i cant get on the account how do i get back on to my account again
By Tracy A Greer 1 year ago
Need to reset my pin
By Tracy A Greer 1 year ago
How do I change my pin
By Rebecca Turner 1 year ago
Why do I have money coming out of my personal account with another bank to y’all
By Nathal Sargent 1 year ago
I can’t login with my go2bank app
By Heather Cornett 1 year ago
I can not get anybody to help me
By Michael Hawley 2 years ago
I can't not get in to my account it is telling me to login from another device.. I've not had access for awhile I would like to check the balance on all my accounts today please . fuwilliston@redacted
- Unable to login to the app or website
- Unable to get assistance on getting money off or updating information
- Refuse to honor their promotion terms of service
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Complete guide to troubleshoot GO2bank app on iOS and Android devices. Solve all GO2bank app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Green Dot Corporation, developers of GO2bank.
100% Contact Match
Developer: Green Dot
E-Mail: [email protected]
Website: Visit GO2bank Website
92.31% Contact Match
Developer: Green Dot Corporation
E-Mail: [email protected]
Website: Visit Green Dot Corporation Website
Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Active this app account required to receive eGift Cards. eGift Card merchants subject to change. 5. Opt-in required. Eligibility criteria applies and security deposit required. Other fees apply. 8. Results may vary. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Account must be in good standing and chip-enabled debit card activated to opt in. Fees on your primary deposit account may reduce earnings on your savings account. The average national savings account interest rate of 0. 08% is determined by the FDIC as of 6/21/22. Visit to learn more. 4. Overdraft fees may cause your account to be overdrawn by an amount greater than your overdraft coverage. See Deposit Account Agreement at this app. com/daa for fees, terms and conditions. 1. Activated, chip-enabled debit card required to purchase eGift Cards. Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. Otherwise, $5 per month. 2. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. 6. A $15 fee may apply to each eligible purchase transaction that brings your account negative. this app™ is the ultimate mobile banking app and debit card, packed with features to help you better manage your money and build your credit. Previously authorized transactions and deposits/transfers to your account will function with a locked card.