Green Dot app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Something else
70.0%

Not working
15.0%

Account
5.0%

Payments
5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 14 Reported Issues:

R
Robert E Weathington 2025-04-05

Been trying for 3 Days to activate my account on my new card I posted back on Wednesday and put down and put down $400

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Tinkerbell 2025-03-17

Can’t move money

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Debra Marshall 2023-08-29

Can’t get access to my money!’n been waiting 2 weeks for a replacement card., can’t get through to customer service or Chat.. or an email.. very upset.. I’m moving and can’t pay my movers! WTH is going on?!!

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Denise 2023-06-30

won't let me in through the green dot app and says I have to log into GreenDot.com in order to see my account even though Im already logged in though the website.

⚠️ Troubleshoot | Report Issue ⚠️
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Denise 2023-06-30

won't let me in through the green dot app and says I have to log into GreenDot.com in order to see my account even though Im already logged in though the website.

R
Ruth. Jackson 2023-04-23

Activate

E
Erika Parson 2023-04-09

I can not access my high yield savings. i cant save OR unsave my money.

E
Ellen Howard 2022-12-07

Cannot login. Need to speak to live representative please

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Tyrease Brown 2022-10-05

Money Pak card is not working!

⚠️ Troubleshoot | Report Issue ⚠️
K
Kim Heath 2022-06-15

Cant login to app, says to login to website instead. But im having a problem there too.

K
Kurt Williams 2022-06-14

Every time I put my password in it crashes it won't log into my account

P
Pattie Phipps 2022-06-14

As of today, 6-14-2022 my app closes every time I try to open it.

P
Puamakamae Hernandez 2022-06-10

Every time I log into my account, it won't let me in and says I have to log into GreenDot.com in order to see my account.

R
Ramón Valladolid 2022-06-05

App doesn’t stay on iPhone screen, it doesn’t allow me to see my transactions.

Showing 1-14 of 14 reported issues:

Have a Problem with Green Dot - Mobile Banking? Report Issue




Common Green Dot Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Green Dot iPhone Issues and Solutions

  2. Green Dot Android App Issues and Solutions


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E-Mail: customeronlinefeedback@greendot.com

Website: 🌍 Visit Green Dot Website

Developer: Green Dot




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