Green Dot app not working? crashes or has problems?

Green Dot Status

Published by on 2023-11-03

Enjoy a range of features across our collection of Green Dot cards
including: • Get your pay up to 2 days early and government benefits up to 4
days early with early direct deposit¹ • Send money & pay bills™² •
Deposit cash using the app³ • Enjoy no minimum balance
requirement Additional features available across select Green Dot cards: •
Access a free ATM network. Limits apply.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 12 Comments

By Debra Marshall   7 months ago


Can’t get access to my money!’n been waiting 2 weeks for a replacement card., can’t get through to customer service or Chat.. or an email.. very upset.. I’m moving and can’t pay my movers! WTH is going on?!!

By Denise   9 months ago


won't let me in through the green dot app and says I have to log into GreenDot.com in order to see my account even though Im already logged in though the website.

By Denise   9 months ago


won't let me in through the green dot app and says I have to log into GreenDot.com in order to see my account even though Im already logged in though the website.

By Ruth. Jackson   11 months ago


Activate

By Erika Parson   1 year ago


I can not access my high yield savings. i cant save OR unsave my money.

By Ellen Howard   1 year ago


Cannot login. Need to speak to live representative please

By Tyrease Brown   1 year ago


Money Pak card is not working!

By Kim Heath   1 year ago


Cant login to app, says to login to website instead. But im having a problem there too.

By Kurt Williams   1 year ago


Every time I put my password in it crashes it won't log into my account

By Pattie Phipps   1 year ago


As of today, 6-14-2022 my app closes every time I try to open it.

By Puamakamae Hernandez   1 year ago


Every time I log into my account, it won't let me in and says I have to log into GreenDot.com in order to see my account.

By Ramón Valladolid   1 year ago


App doesn’t stay on iPhone screen, it doesn’t allow me to see my transactions.


Common dislikes about Green Dot app

- Difficult to get a hold of customer service

- Someone got my card information and charged over $100

- Have to call dispute department twice this year

- Have to wait 7 business days for a new card

- Poor customer service

- Inadequate security protection



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Common Green Dot Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Green Dot Corporation, developers of Green Dot.


100% Contact Match

Developer: Green Dot

E-Mail: [email protected]

Website: Visit Green Dot Website



About this app

Claim the cash back every 12 months of use and your account being in good standing. ⁶ Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing.  See Account Agreement at this app. com for terms and conditions. ⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3. 00 per withdrawal thereafter. $3 for out-of-network withdrawals and $. 50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply.  • Save up money in the Green Dot High-Yield Savings Account and earn 2% annual interest (APY) on money in savings – 20X higher than the national average, up to a $10,000 balance!  Activated, personalized card required to access some features. ¹ Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply.  As such, the availability or timing of early direct deposit may vary from pay period to pay period. ² Active personalized card required. Limits apply. ⁴ Opt-in required.  Fees on your primary deposit account may reduce earnings on your savings account. 2. 00% Annual Percentage Yield (APY) as of May 2022.  Log into your account and refer to your Account Agreement to check feature availability. ⁵ Cash back is earned on qualifying online and mobile purchases.  Account must be in good standing and chip-enabled debit card activated to opt-in.  Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features.  Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee.  A $15 fee may apply to each eligible purchase transaction that brings your account negative.  Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage.  Easily manage any Green Dot Bank account at any time. Not a gift card.  Initial and ongoing eligible direct deposits are required for overdraft coverage.  APY may change before or after you open an account.  Additional criteria may apply which can affect your eligibility and your overdraft coverage. 



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