Contact GO2bank: Mobile banking

Contact GO2bank Support


Company Name:

About: GO2bank™ is the ultimate mobile banking app and debit card, packed with
features to help you better manage your money and build your credit. The
ultimate in value and convenience: • No monthly fees with eligible direct
deposit, otherwise $5 per month¹ • Free nationwide ATM network² •
Overdraft protection up to $200, with opt-in and eligible direct⁵ • Get
your pay up to 2 days early with direct deposit⁶ •.



GO2bank Customer Service 👿🤬😡😠💢😤

GO2bank: Mobile banking Contact Information

Listed below are our top recommendations on how to get in contact with GO2bank: Mobile banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GO2bank: Mobile banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Green Dot Corporation



Verified email ✔✔

E-Mail: appsupport@GO2bank.com

Website: 🌍 Visit GO2bank Website

Developer: Green Dot


55.56% Contact Match

Developer: First Fidelity Bank

E-Mail: contact_us@ffb.com

Website: 🌍 Visit GoBankFFB Website



Privacy & Terms:

https://www.fdic.gov/regulations/resources/rates/

https://www.go2bank.com/techprivacy




Read 87 Customer Service Reviews 😭😔💔

4.8 out of 5
Nathaniel Mccaleb
2023-02-08

No longer have access to email on bank selenasullivan1999@redacted I need to update my email I can't log in

Rubin Garth
2023-02-04

Been trying to log into my account and cannot activate my card it's been a problem for 3 weeks

Kim Johnson
2022-10-09

I started using GO2bank early this year, they closed my account, said they would refund my money but I still haven’t received anything yet from them, it’s been over a month, a half that it was done

Joseph Miller
2022-03-21

I'm having issues logging into my account telling me unrecognized device attempts. Please i want that to stop so I can get into my account, I have my number, Gmail and I know my password

Johnny Tuggle
2022-02-18

I can’t access my go2bank account on my phone

Robert Cambian
2022-02-14

Am unable to login to my GO2bank account using mobile app..it says"error login in" and then I got a pop up message saying unsuccessful login.. please I need immediate solution

Rich Durst
2022-02-08

Have not been able to recieve my new debit card replacement to my mail box ,it’s now at the nearest post office but yet to come to mail box ,pls initiate the move right now and let it come right away ,thanks

Mukeh Dimoh
2021-11-24

I can’t login to my GO2bank since 1 week now telling me unable to login what’s the solution that

Chyanne Kathrine Gunderson
2021-11-04

It won't let me loggin to the app or website

Jim Bowers
2021-10-27

Can’t log in !!! It would be nice to here from you ! 😎

Nadya Scruggs
2021-10-19

Unfortunately we are unable to log into your account right now. Please try again in a few minute

Emmanuel
2021-10-18

I’m unable to login into my Go2bank telling me to try again later please help me out

Ronald
2021-10-16

I can’t login on my GO2bank both app and website please I need solution as soon as possible

Esther Ferland
2021-10-11

I was trying to login the Go2bank on my phone but was bringing out unable to login please try again and till it’s doesn’t login for days till now

Katrina Caperton
2021-08-17

I can't login to my go2bank account anytime I try it keeps saying unable go login try again in 15 minutes

David
2021-08-13

I can’t login to my Go2bank app wtf Can someone explain on how to get rid of this shit it’s giving me headaches

Shirley Morrison
2021-08-08

Keep seeing can't log in try again later message. I have same info as before still can't get in.

Ladaeshia George
2021-07-28

I can’t login to my Go2bank writing unfortunately you can’t login rn try again in the next 15 minutes

Tyann D Socha
2021-07-27

I can't login my account via the app

Casey Smith
2021-07-17

I can't sign in my account on another phone

John Chandler
2021-07-15

I’m trying to log in my account on the mobile app it’s says unable to log in .what’s the solution I can do to log in on app,

Morris
2021-07-15

I can’t login into my mobile app all this while, saying am unable to login, try later, am so much discourage in banking with this bank, kindly resort this out

Ryan Chris
2021-07-14

Please I don't know why I can't login on other devices It keeps telling me to try again in 15 minutes

Kimberly
2021-07-13

I cannot login my account to another device it’s keep saying I should log Back in 15 minutes, what should I do?

Kenneth
2021-07-07

I can’t log on my GO2bank mobile app

Nathan J Milazzo
2021-06-25

I have tried all possible means to login to my go2bank account via app and it ain't working why?

Jerry Prevo
2021-06-09

I can’t login to my account on the app please correct this please

Rose
2021-06-05

I can’t login on my go2 bank it’s say try again in 15 minutes i have been trying it. This is bullshit

Nicholas Taylor
2021-05-30

I’m trying to log in my account on the mobile app it’s says unable to log in .what’s the solution I can do to log in

Daniel Delgado
2021-05-28

What is the email address I've been trying to send you my documents so that I can get my money through mail I've already reported it to the police department about the person who took my income tax money from your bank so please help me with your email address ty

Ayomide
2021-05-26

I can't login on my go2bank account I don't know why

Erica Frazier
2021-05-25

I can’t login to my account I need fast solution

Frances Lucas
2021-05-14

Won't let me login

Dewayne Youngman
2021-05-12

I can’t login on a new device why??

Bryce
2021-05-10

I can't access my account on the app. I need fast solution

Mary
2021-05-09

I cannot access my money. They have locked my account and will not release the funds

Victoria Kathe
2021-05-09

This bank is a piece of shit I can’t login to my new device It’s saying I can’t login I should try again

Craig Swartz
2021-05-04

I’m unable to login my GO2BANK on my phone it says login error what’s is the solution to that ?

Reynolds Arnita
2021-05-01

Why can't I access my Go2bank on my mobile application..it's giving me headache what happened?

Catherine Cameron
2021-04-25

Am unable to login to my GO2bank account usiny mobile app..it says"error login in" and then I got a pop up message saying unsuccessful login.. please I need immediate solution

CD Templeton
2021-04-25

It won't let me login it says login error on another device and I want to use it on another device

Angie Brice
2021-04-20

I need a pin number

Alana Tomer
2021-04-20

hello go2bank has not sent a code via email for about 2 weeks what is going on .. This is absurd and there is no solution to this.. I cannot access my account with a verification code to email....

Lizzie Adams
2021-04-19

I have been with this go2bank for 4 months now and have not received my card yet other then the card they sent me that want let me get my money off the card and I have my work check coming to this so call bank and I can't get my own money havent got none of my money because they keep tell me they have sent me another card that I haven't received yet im really really mad and the customer service is so rude they ack like its they're money u trying to get when it yours I really need answer because thats my money and it's like I'm working for nothing something needs to be done

Tom Watua
2021-04-17

Not able to log into the account on my phone app what's up with that...? I'm discouraged to continue owith this app and your banking system in general , Im not going to deposit my money nor direct deposit with you unless this issue is resolved .

Sikora Jeffrey
2021-04-14

I can't access my Go2 bank app since April 1....pls I need a reply now

Laure Todd
2021-04-12

Why can't I access my bank thru app..... This is giving me headaches

Alexa
2021-04-06

I can’t login I wanna log my GO2bank on my phone and it doesn’t allow me to except on safari and i don’t want to log it on my GO2bank app it given me headache 🤕 i need your reply right away

Tralan Self
2021-04-02

I can't log in my go2 bank bank writing log in error

Jorge
2021-03-31

How can i access my mobile app for the first time if i dont have my old email and old phone number that i used when i opened the account?

Kimberly R Adams
2021-03-29

I canceled card number 4133 3100 1755 4770, expiration date 09/24, and sec code 983, and have a new card arriving. I need to dispute charges made on this card, and they are the following: 03/29 Amazon Prime $13.90 03/29 Wish $22.74 03/27 JTI *TWITCHTV SUB SRVS $4.99 03/23 STREAMLABS* TIP TO ITS $5.00 03/22 BJC ALL NATURAL $89.90 03/21 JTI *TWITCHTV SUB SRVS $4.99 03/21 JTI *TWITCHTV SUB SRVC $4.99 03/21 JTI *TWITCHTV SUB SRVC $9.98 03/21 JTI *TWITCHTV SUB SRVC $4.99 03/21 JTI *TWITCHTV SUB SRVC $9.98 03/20 PAYPAL *REGGIEWEBBE $5.00 03/20 PAYPAL *BELOVEDGIFT $37.49 03/20 TWITCH $4.99 03/20 TWITCH $4.99 03/20 TWITCH $4.99 03/20 TWITCH $4.99 03/20 ITS SAVAGGE-TIP $1.00 03/20 TWITCH INTERACTIVE, INC. $4.99 03/20 JTI* TWITCHTV SUB SRVC $4.99 03/20 JTI* TWITCHTV SUB SRVC $4.99 03/20 JTI* TWITCHTV SUB SRVC $4.99 03/20 JTI* TWITCHTV SUB SRVC $4.99 03/20 JTI* TWITCHTV SUB SRVC $4.99 03/20 STREAMLABS *TIP TO ITS $15.00 03/20 STREAMLABS *TIP TO OSC $5.00 03/20 STREAMLABS *TIP TO OSC $5.00 03/20 STREAMLABS *TIP TO OSC $5.00 03/20 STREAMLABS *TIP TO OSC $5.00 03/20 STREAMLABS *TIP TO ITS $6.00 03/20 STREAMLABS *TIP TO ITS $5.00 03/20 STREAMLABS *TIP TO ITS $5.00 03/20 STREAMLABS *TIP TO ITS $5.00 03/20 STREAMLABS *TIP TO ITS $5.00 I would appreciate it if these were removed and the amounts added back to my account. If you need anymore information, please contact me at (740)517-3795. Thank you, Kimberly Adams

Betty
2021-03-26

How can I add trust computer and have another of my device logged in to my account.

Keith Bryan
2021-03-25

I can't login my go2bank app it says login error and I didn't even receive code when I clicked on forgotten username and password...no code was sent to me

Beverly Renea Cole
2021-03-23

I wanna log my GO2bank on my phone and it doesn’t allow me to except on safari and I want to login on my app. How do I fix this🤷‍♂️

Theresa
2021-03-22

I keep receiving notifications about my account on GO2bank. I never opened an account. I think someone opened an account with my information. I can't get a representative on the phone when I call the customer service number.

Catherine Williams
2021-03-22

Why can’t I login to my go2bank account once I’ll have to reset password before I would be able to access my account

William Ivey
2021-03-22

I wanna log my GO2bank on my phone and it doesn’t allow me to except on safari and i don’t want to log it on my GO2bank app it given me headache 🤕 i need your reply right away

Michelle M
2021-03-20

I believe that there has been an account opened in my name and it is fraudulent. No one will help me.

William
2021-03-20

No matter how many times I change my password I can't log on. I'm ready to scream this happened all the time. It is so frustrating.

London Wolfe
2021-03-19

No matter how many times I change my password I can't log on. I'm ready to scream this happened all the time

Latisha Fields
2021-03-13

I can’t access my account

Jerome Lapiroff
2021-03-10

I received a debit card that I had not ordered from you last month and I called and was told it would be cancelled. Why am I still receiving communications from you? There should not be an account in my name at your bank. It was opened fraudulently.

Kelly
2021-03-10

Recieved text messages my account has been activated and a trusted device has logged in. I never set anything up with Go2bank. I am not unemployed. This is definitely a stolen identity and I am unable to get it resolved.

ABC
2021-03-09

Run. This card is commonly used for Unemployment Insurance scams and the company does NOTHING.

John Brisuiz
2021-03-09

I’m unable to sign in my account on the app. Please kindly fixed

Elaine Krul
2021-03-08

I received an unsolicited credit card in the mail which I do not want. I would like to see if this is fraud or identity theft but can’t find a number to speak to someone without giving away my SSN. I am quite upset

Taraus Crenshaw
2021-03-08

I want to otp in overdraft protection

Lawson Irving
2021-03-05

I can’t get into my account it won’t let me in and even trying to login on my laptop still the same, very frustrated need response ASAP

Terrance Taylor
2021-03-01

I can’t get into my account it won’t let me pass the verify code part and when I try to get the code it never appears in email or phone very frustrated need response ASAP

Troy Mccranie
2021-02-28

I can't use my card. It says I need to activate it. When I do go through the process of activating it tells me the card has already been activated. I have been dealing with this for several days and have yet to get anything resolved. Please help.

Chris
2021-02-23

made account, downloaded app now I cant even login into my account 😑, plus turbo tax doesn't recognize the account & routing # they provide...hmmm

Colpta Stevens
2021-02-21

No I would like to know if my refund went to this bank account if so is there a way I can give you a number to a prepaid card so my clothes can be loaded onto that card thank you

DeeDee Parker
2021-02-16

The amount on top of card is that official or just advertisement

Jerry McGhee
2021-02-12

I would like to remove my name and go to bank cards I don't use them and I will appreciate it thank you

Jennifer Mosley
2021-02-12

I would like to close my account to Go2Bank I don't use it and I would like to remove my name in the cards to go to bank

Antonio
2021-02-11

Received Card yesterday and activated it and loaded $20 on the card🤣🤣 now I can’t log in my account and the last 4 digits of my social is invalid LOL if this isn’t a scam idk what is. 🤦‍♂️

John Fleeting
2021-02-11

I tried login in and it wouldn’t let me login. I also went to load money on my card and it wouldn’t let me load saying error

Erick A Smith
2021-02-08

why cant i close this acct

Terri
2021-02-03

I had a 100 pending charge for incidentals and it is gone as is the 100 and I am not happy.

Jessica Parks
2021-02-01

Can't activate my card

Fatima
2021-01-26

hello am trying to open a account it don't allow me to go pass the social

Desmonee Childrey
2021-01-20

I am having problems with activating my car and I don't know why

Nisha Parker
2021-01-07

Received the card in the mail, but will NOT allow me to activate it. Keeps saying they are having technical difficulties. Even when I try to call to speak with someone, it wont allow me to speak with a representative.

Jasmine Hubbard
2021-01-05

I’m trying to activate my card and it’s not letting me my birthday is correct so why can’t I activate it

Still no money

2022-04-28

by Shaddylanez228

I have had money on this go to bank card for since July I have been unable to get any assistance on getting my money off or updating my information and have been very displeased I would like my money back I would like my money off my card I have $225 on my card I would like back I did not pay with a check so I do not expect to get paid back with the check I just want my money transferred from my GO2bank account into my other account to my to my bank account I have tried to call many times I have covered every avenue that there is possibly for me to be able to I work with customer service I keep getting the runaround they don’t want to give me my money back they don’t want to help me update my services I have complained and complained and yet nothing has been done I would like my money back who do I need to get in touch with I’ve already contacted the FICA and also I wrote a letter to the Green Dot corporation and I have not heard anything back

WORST BANK EVER, EXTREMELY DISHONEST

2022-05-05

by AmallBaby

They are offering a $50 sign up bonus if referred by someone. Per there referral bonus promotion terms of service it states that one must sign up using the person unique link share directly or shared through email or social post and receive a qualifying direct direct of $200 or more within 45 days day of account opening and that deposit must be made by employer, payroll, provider, government benefits or unemployment benefits or payor by ACH deposit. I met every requirements and did not receive my bonus and they refuse to give it to. Don’t bother using someone link you discover or shared with you through social media because it’s an excuse for them to not pay up despite what’s in their TOS. This company is a trickster and lair. I wouldn’t want to business with them the fact that they don’t honor their promotion. You have been warmed, proceed at your own risk!!

Horrible customer service

2022-05-12

by Not A GO 2 Bank

If you call their customer service reps they are very rude and can toy with you they out me on hold for 30mins then the lady picked up the phone acted like she couldn’t hear me and hung up i would go with chime or money lion is better and more established pre paid banks and if they dnt know something they just keep you on hold til you hang up...then i get lied too about my dispute after my card was stolen ! They told me I would be contacted about my dispute then i never got contacted and never got my provisional credit after the 10th day and after I called to complain they told me I was denied even after my card was stolen and used after getting the run around on the phone after waiting for hrs on old then transferred to two departments and then hung up on this isn’t a good bank at all I should of stood with chime


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