Antidote Health Status

Last Updated on 2025-02-10 by Med&Beyond AI Ltd

I have a problem with Antidote Health

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User reports:
No current problems

- Long wait times reported by some users, with one user waiting for 85 minutes

- Technical issues reported by some users, such as doctors disappearing during appointments or calls being ended too short

- Some users reported errors on their doctor's note, which caused issues with their employer

- Confusion with the name of the app on the doctor's note, which may cause confusion for employers

Austin 2022-09-12

Everytime I try to start the video call it crashes and I was already charged

Showing 1-1 of 1 reported issues:

Common Antidote Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Antidote Health network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Antidote Health App
1. On android, goto Settings » Antidote Health » click [Force Stop]

Clear Antidote Health App Cache and Data:
1. On android, goto Settings » Apps » Antidote Health » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Antidote Health.

On android, goto Settings » Apps or Manage Apps tab.
Click Antidote Health » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Antidote Health » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Antidote Health