Contact Antidote Health Support

by Sf2022mar

I installed the app today but it definitely didn’t work out! After the 85 min wait I hopped into the appointment but the doctor disappeared. I know they are busy there must be a text to inform that the doctor is ready and leave at least 5 minutes for the patient to log in. Mishka’s explanation, she was in the customer service, was that now I am back at the end of the line. It was very unthoughtful since she could at least put me after the person that took my appointment , I don’t believe she couldn’t do anything. She has access to all the appointments. So it was disappointing that after sitting on the phone and waiting all morning I was offered to wait 109 minutes for my next appointment! She was not offering anything else as an option and staring at the phone for another 109 minutes with a migraine wasn’t an option. I didn’t like that cold approach to the patient so I don’t recommend that app. Go to DrSays. They’re great and very quick with the appointments! I received mine right away.

by Amb426

First time using this app. I did the medical note plan and spoke with a doctor. The call was ended too short on their end and the doctor also got the information wrong on my doctors note and they also didn’t inform me the note only lasts for 5 days and not a week like he wanted to put down. I asked for specific things to be put down on the note because my employer won’t accept it otherwise. They agreed but did not do so and put the wrong information on the doctor’s note. I contacted their customer service and they told me I could be reconnected with another doctor so they may adjust the note. I did so, described what the doctor agreed on and what I needed on the note and they put the wrong information down AGAIN and cut my phone call off early AGAIN. Now I have two notes that are useless. Thanks, Antidote, for wasting my time.

by FreeWalletIsSCAM

I paid &29 for a “doctors note” & the doctor was VERY RUDE, DIDNT GIVE ME A NOTE & threatened I would have to wait 5 hours for another doctor . He was VERY WEIRD & asking weird questions. If I PAID FOR A DOCTORS NOTE WHY DONT I HAVE ONE??!! & then they tried to get me to “pay for a plan” all over again . There is NO SUPPORT/customer service . Some how when I didn’t pay for the plan “customer service” called me to “help with my payment” & said I can always call that number. But when I need to contact them to GET MY MONEY BACK , the number is suddenly OUT OF SERVICE .. when you go to contact support it says “agent offline” this app is a SCAM!! STAY CLEAR AWAY !!