Chanify app not working? crashes or has problems?

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Last Updated on 2024-08-17 by 晖金

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Common Chanify Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chanify app on iOS and Android devices. Solve all Chanify app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chanify iPhone Issues and Solutions

Chanify iOS app crashes, not working, errors
Chanify iOS app network issues
Chanify on iOS has black/white screen

Chanify Android App Issues and Solutions

Chanify has errors/crashing/not working
Chanify server network connectivity issues
Chanify has black screen

Chanify iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chanify app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chanify app crashes or not working on Iphone (iOS):

Close and restart the Chanify app on iPhone
Update Chanify app to the Latest Version for iOS
Uninstall and reinstall Chanify iPhone app
Update your iPhone to the latest iOS version

Fix Chanify on iPhone unable to connect to server/internet connection issues::

To resolve Chanify network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chanify black/white screen (blank screen) on iPhone:

Follow the Chanify iOS app troubleshooting guide Here →

Chanify Android App Issues and Solutions

Fix Chanify not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chanify app issues:

Force Stop the Chanify App
1. On android, goto "Settings" » click Chanify app. » click "Force Stop".

Update Chanify to the latest version on PlayStore

Clear Chanify App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chanify app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chanify.

Fix Chanify unable to contact server/ Chanify internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chanify » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chanify » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chanify on android.

Solve Chanify black/white screens issue on Android:

Follow the Chanify android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 晖金, developers of Chanify.