2FAuth app not working? crashes or has problems?

2FAuth Status

Last Updated on 2023-10-04 by Andrey Podkovyrin

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Common 2FAuth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 2FAuth app on iOS and Android devices. Solve all 2FAuth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

2FAuth iPhone Issues and Solutions

2FAuth iOS app crashes, not working, errors
2FAuth iOS app network issues
2FAuth on iOS has black/white screen

2FAuth Android App Issues and Solutions

2FAuth has errors/crashing/not working
2FAuth server network connectivity issues
2FAuth has black screen

2FAuth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 2FAuth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 2FAuth app crashes or not working on Iphone (iOS):

Close and restart the 2FAuth app on iPhone
Update 2FAuth app to the Latest Version for iOS
Uninstall and reinstall 2FAuth iPhone app
Update your iPhone to the latest iOS version

Fix 2FAuth on iPhone unable to connect to server/internet connection issues::

To resolve 2FAuth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 2FAuth black/white screen (blank screen) on iPhone:

Follow the 2FAuth iOS app troubleshooting guide Here →

2FAuth Android App Issues and Solutions

Fix 2FAuth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 2FAuth app issues:

Force Stop the 2FAuth App
1. On android, goto "Settings" » click 2FAuth app. » click "Force Stop".

Update 2FAuth to the latest version on PlayStore

Clear 2FAuth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "2FAuth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 2FAuth.

Fix 2FAuth unable to contact server/ 2FAuth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 2FAuth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 2FAuth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 2FAuth on android.

Solve 2FAuth black/white screens issue on Android:

Follow the 2FAuth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andrey Podkovyrin, developers of 2FAuth.

About this app

this app generates one-time passwords that help protect your internet accounts. • With Universal Clipboard single tap in 2FAuth copies the code to any of your devices. • Optional passcode or biometrics authentication inside 2FAuth . • Optional iCloud Sync additionally encrypted with a user-provided passphrase. • Multitasking support on iPad (Slide Over and Split View). • Insanely performance-optimized and built with security in mind. • Supports for time-based (TOTP) and counter-based (HOTP) code generation. • Supports adding codes by otpauth:// URL scheme. • this app never sends your data anywhere unless you use iCloud Sync.