Karbon app not working? crashes or has problems?

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Last Updated on 2024-06-28 by Karbon Inc

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Common Karbon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Karbon app on iOS and Android devices. Solve all Karbon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Karbon iPhone Issues and Solutions

Karbon iOS app crashes, not working, errors
Karbon iOS app network issues
Karbon on iOS has black/white screen

Karbon Android App Issues and Solutions

Karbon has errors/crashing/not working
Karbon server network connectivity issues
Karbon has black screen

Karbon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Karbon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Karbon app crashes or not working on Iphone (iOS):

Close and restart the Karbon app on iPhone
Update Karbon app to the Latest Version for iOS
Uninstall and reinstall Karbon iPhone app
Update your iPhone to the latest iOS version

Fix Karbon on iPhone unable to connect to server/internet connection issues::

To resolve Karbon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Karbon black/white screen (blank screen) on iPhone:

Follow the Karbon iOS app troubleshooting guide Here →

Karbon Android App Issues and Solutions

Fix Karbon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Karbon app issues:

Force Stop the Karbon App
1. On android, goto "Settings" » click Karbon app. » click "Force Stop".

Update Karbon to the latest version on PlayStore

Clear Karbon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Karbon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Karbon.

Fix Karbon unable to contact server/ Karbon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Karbon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Karbon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Karbon on android.

Solve Karbon black/white screens issue on Android:

Follow the Karbon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Karbon Inc, developers of Karbon.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Karbon Website

Privacy Policy: https://karbonhq.com/privacy-and-legal/

Developer: KarbonHQ

About this app

this app for iOS allows you to triage your day before you sit down to work. - Discuss work with your team directly on the emails, notes and tasks at hand. - Transform emails into personal tasks or delegate to your team. - Assign notes, tasks, email and work to colleagues. - Swipe to clear items that don't need your attention. - Low-Priority filter to help you identify what's important. this app for iOS is the free companion app for teams using this app's workstream collaboration platform. If your team already uses this app, you can log in to this app for iOS using your same login details. 2) Open Karbon and choose the same login provider you use when you log in to this app on the web (Google, Office 365 or Exchange). this app for iOS is a companion app to this app, the work and communication hub for enterprise teams. To use this app for iOS, your team needs to use the this app platform.