UBA Status

Last Updated on 2026-05-10 by United Bank For Africa

I have a problem with UBA

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Most reported problems

Not working

66.7%

Something else

33.3%

Abubakar Muhammad Yakubu 2023-06-21

The app has been unreliable for some users, with frequent errors and difficulty opening.

Showing 1-1 of 1 reported issues:

Common UBA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve UBA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear UBA App Cache and Data:
1. On android, goto Settings » Apps » UBA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UBA.

On android, goto Settings » Apps or Manage Apps tab.
Click UBA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UBA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UBA

E-Mail: [email protected]

Website: 🌍 Visit UBA Website

Privacy Policy: https://www.ubagroup.com/privacy-policy/

Developer: United Bank for Africa Plc

May 01, 2026, 06:59 AM
a Windows user from Lagos, Nigeria reported problems with UBA : Not working
Apr 16, 2026, 10:49 AM
a AndroidOS user from Lagos, Nigeria reported problems with UBA : Not working
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