Allianz app not working? crashes or has problems?

Allianz Status

Allianz Global Assistance provides Virtual Care worldwide, which allows you to
securely meet with a licensed medical professional through the On-Call Health
application. You must have an active case open with Allianz Global Assistance
and receive an invitation to download and use this app.

I have a problem with Allianz

Are you having issues? Select the issue you are having below and provide feedback to Allianz.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

42.9%

Something else

42.9%

Crashes

28.6%

Connection

14.3%

Reported Issues: 3 Comments

By ERIC GOUDON DE LALANDE 1 year ago

Hello, I am trying to send a new claim in the APP however the amount is not accepted with a ,: 9 is accepted but 9,88 is not. The amount 48 is accepted however 48,40 is not. I have cancelled the App and loaded it again, switched my iPhone completely but the problem is still there. Thank you for your help

By Junior Couch 1 year ago

allianz will not let me login to my account, are the hidding something?

By Rajkumar 1 year ago

Allianz app is not working money app app. Where we can withdraw 300 but now it is not working my money always there pending..

Have a Problem with Allianz? Report Issue

Common Allianz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Allianz app on iOS and Android devices. Solve all Allianz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Allianz iPhone Issues and Solutions

Allianz iOS app crashes, not working, errors
Allianz iOS app network issues
Allianz on iOS has black/white screen

Allianz Android App Issues and Solutions

Allianz has errors/crashing/not working
Allianz server network connectivity issues
Allianz has black screen

Allianz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Allianz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Allianz app crashes or not working on Iphone (iOS):

Close and restart the Allianz app on iPhone
Update Allianz app to the Latest Version for iOS
Uninstall and reinstall Allianz iPhone app
Update your iPhone to the latest iOS version

Fix Allianz on iPhone unable to connect to server/internet connection issues::

To resolve Allianz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Allianz black/white screen (blank screen) on iPhone:

Follow the Allianz iOS app troubleshooting guide Here →

Allianz Android App Issues and Solutions

Fix Allianz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Allianz app issues:

Force Stop the Allianz App
1. On android, goto "Settings" » click Allianz app. » click "Force Stop".

Update Allianz to the latest version on PlayStore

Clear Allianz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Allianz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Allianz.

Fix Allianz unable to contact server/ Allianz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Allianz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Allianz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Allianz on android.

Solve Allianz black/white screens issue on Android:

Follow the Allianz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AllianzGlobalAssistance, developers of Allianz.

Verified email

Contact e-Mail: [email protected]

53.85% Contact Match

Developer: Allianz Global Assistance USA

E-Mail: [email protected]

Website: Visit Allianz Website

60.87% Contact Match

Developer: Allianz SE

E-Mail: [email protected]

Website: Visit Allianz SE Website

About this app

this app Global Assistance provides Virtual Care worldwide, which allows you to securely meet with a licensed medical professional through the On-Call Health application. You must have an active case open with this app Global Assistance and receive an invitation to download and use Allianz.