Ambra app not working? crashes or has problems?

Ambra Status

Last Updated on 2024-02-15 by Ambra Health

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Common Ambra Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ambra app on iOS and Android devices. Solve all Ambra app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ambra iPhone Issues and Solutions

Ambra iOS app crashes, not working, errors
Ambra iOS app network issues
Ambra on iOS has black/white screen

Ambra Android App Issues and Solutions

Ambra has errors/crashing/not working
Ambra server network connectivity issues
Ambra has black screen

Ambra iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ambra app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ambra app crashes or not working on Iphone (iOS):

Close and restart the Ambra app on iPhone
Update Ambra app to the Latest Version for iOS
Uninstall and reinstall Ambra iPhone app
Update your iPhone to the latest iOS version

Fix Ambra on iPhone unable to connect to server/internet connection issues::

To resolve Ambra network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ambra black/white screen (blank screen) on iPhone:

Follow the Ambra iOS app troubleshooting guide Here →

Ambra Android App Issues and Solutions

Fix Ambra not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ambra app issues:

Force Stop the Ambra App
1. On android, goto "Settings" » click Ambra app. » click "Force Stop".

Update Ambra to the latest version on PlayStore

Clear Ambra App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ambra app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ambra.

Fix Ambra unable to contact server/ Ambra internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ambra » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ambra » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ambra on android.

Solve Ambra black/white screens issue on Android:

Follow the Ambra android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ambra Health, developers of Ambra.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ambra Website

Privacy Policy: https://access.ambrahealth.com/privacy.html

Developer: Ambra Viewer

About this app

Users can effortlessly view imaging from anywhere, scroll through a series, and utilize radiology tooling like zooming, pinching, and rotating all from the palm of their hand. Access this app Health's award-winning medical image management suite right from the palm of your hand. While not intended for diagnostic use, imaging can be securely shared directly from within Ambra to other physicians, administrators, and patients for enhanced communication and collaboration.