Dell app not working? crashes or has problems?

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Published by Screenovate

Dell Mobile Connect minimizes distractions by conveniently allowing you interact
with your phone from your Dell computer. Features: • Hands-free phone calls
– Make and take phone calls without picking up your phone.

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Common Dell Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dell app on iOS and Android devices. Solve all Dell app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dell iPhone Issues and Solutions

Dell iOS app crashes, not working, errors
Dell iOS app network issues
Dell on iOS has black/white screen

Dell Android App Issues and Solutions

Dell has errors/crashing/not working
Dell server network connectivity issues
Dell has black screen

Dell iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dell app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dell app crashes or not working on Iphone (iOS):

Close and restart the Dell app on iPhone
Update Dell app to the Latest Version for iOS
Uninstall and reinstall Dell iPhone app
Update your iPhone to the latest iOS version

Fix Dell on iPhone unable to connect to server/internet connection issues::

To resolve Dell network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dell black/white screen (blank screen) on iPhone:

Follow the Dell iOS app troubleshooting guide Here →

Dell Android App Issues and Solutions

Fix Dell not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dell app issues:

Force Stop the Dell App
1. On android, goto "Settings" » click Dell app. » click "Force Stop".

Update Dell to the latest version on PlayStore

Clear Dell App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dell app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dell.

Fix Dell unable to contact server/ Dell internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dell » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dell » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dell on android.

Solve Dell black/white screens issue on Android:

Follow the Dell android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Screenovate, developers of Dell.

100% Contact Match

Developer: Screenovate Technologies LTD.

E-Mail: [email protected]

Website: Visit Dell Website

100% Contact Match

Developer: Screenovate Technologies LTD.

E-Mail: [email protected]

Website: Visit Screenovate Technologies LTD. Website

About this app

this app Mobile Connect minimizes distractions by conveniently allowing you interact with your phone from your this app computer. • Hands-free phone calls – Make and take phone calls without picking up your phone. • Text messaging – Send and receive SMS and MMS messages from your computer. • Contacts – Search your phone’s contacts and interface with them from Dell . • Notifications – View your phone notifications on your PC. • Screen mirroring – Control your phone with your PC keyboard, mouse, or touchscreen. • File Transfer – Securely copy files between your phone and your computer. • Download and install the this app Mobile Connect application on your PC (available on the Microsoft Store). • Launch this app Mobile Connect and follow the on-screen prompts. It’s that easy! • A 2018 or newer this app computer with Windows 10 19H2 and above. • The this app Mobile Connect PC app (available on the Microsoft Store). For troubleshooting and other questions, please contact this app at app.