Camera Scanner app not working? crashes or has problems?

Camera Scanner Status

Published by Position Mobile Ltd SEZC on 2023-07-25

The Camera Scanner - PDF app offers you the most accurate PDF scanning
capabilities using our powerful text editing (OCR) engine. With enhanced Optical
Character Recognition software, you can now edit and sign documents much easier.

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Common dislikes about Camera Scanner app

- There is no clear information on how to cancel a subscription within the app.

- Cancelling a subscription requires going through multiple steps and is not straightforward.

- The app does not offer a free trial without requiring personal information.

Have a Problem with Camera Scanner - PDF? Report Issue

Common Camera Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Camera Scanner app on iOS and Android devices. Solve all Camera Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Camera Scanner iPhone Issues and Solutions

Camera Scanner iOS app crashes, not working, errors
Camera Scanner iOS app network issues
Camera Scanner on iOS has black/white screen

Camera Scanner Android App Issues and Solutions

Camera Scanner has errors/crashing/not working
Camera Scanner server network connectivity issues
Camera Scanner has black screen

Camera Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Camera Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Camera Scanner app crashes or not working on Iphone (iOS):

Close and restart the Camera Scanner app on iPhone
Update Camera Scanner app to the Latest Version for iOS
Uninstall and reinstall Camera Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Camera Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Camera Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Camera Scanner black/white screen (blank screen) on iPhone:

Follow the Camera Scanner iOS app troubleshooting guide Here →

Camera Scanner Android App Issues and Solutions

Fix Camera Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Camera Scanner app issues:

Force Stop the Camera Scanner App
1. On android, goto "Settings" » click Camera Scanner app. » click "Force Stop".

Update Camera Scanner to the latest version on PlayStore

Clear Camera Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Camera Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Camera Scanner.

Fix Camera Scanner unable to contact server/ Camera Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Camera Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Camera Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Camera Scanner on android.

Solve Camera Scanner black/white screens issue on Android:

Follow the Camera Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Position Mobile Ltd SEZC, developers of Camera Scanner.

58.33% Contact Match

Developer: Adobe

E-Mail: [email protected]

Website: Visit Camera Scanner Website

About this app

Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period or trial. The Camera Scanner - PDF app offers you the most accurate PDF scanning capabilities using our powerful text editing (OCR) engine. Subscriptions starting with a trial automatically renew for the indicated price after the trial period ends. Document Scanner – PDF, OCR app has different subscription plans. Manage an endless number of files and folders with just a few taps and keep all your documents securely in one place. Subscription payments are charged to your iTunes account at confirmation of purchase. With enhanced Optical Character Recognition software, you can now edit and sign documents much easier. Your device will become your essential portable document scanner. PDF Document Scanner with OCR app is easier than ever to use and with a pixel perfect design. You can even share your favorite documents with others easily and immediately or sign them. CameraScanner is your best ally for scanning purposes! Any unused portion of a free trial period, if offered, will be forfeited when you purchase a premium subscription during the trial period.