Photo Collage app not working? crashes or has problems?

Photo Collage Status

Last Updated on 2017-06-02 by JIANCAI HE

I have a problem with Photo Collage

Are you having issues? Select the issue you are having below and provide feedback to Photo Collage.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Photo Collage – Frame Editor and Perfect Camera? Report Issue

Common Photo Collage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Photo Collage app on iOS and Android devices. Solve all Photo Collage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Photo Collage iPhone Issues and Solutions

Photo Collage iOS app crashes, not working, errors
Photo Collage iOS app network issues
Photo Collage on iOS has black/white screen

Photo Collage Android App Issues and Solutions

Photo Collage has errors/crashing/not working
Photo Collage server network connectivity issues
Photo Collage has black screen

Photo Collage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Photo Collage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Photo Collage app crashes or not working on Iphone (iOS):

Close and restart the Photo Collage app on iPhone
Update Photo Collage app to the Latest Version for iOS
Uninstall and reinstall Photo Collage iPhone app
Update your iPhone to the latest iOS version

Fix Photo Collage on iPhone unable to connect to server/internet connection issues::

To resolve Photo Collage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Photo Collage black/white screen (blank screen) on iPhone:

Follow the Photo Collage iOS app troubleshooting guide Here →

Photo Collage Android App Issues and Solutions

Fix Photo Collage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Photo Collage app issues:

Force Stop the Photo Collage App
1. On android, goto "Settings" » click Photo Collage app. » click "Force Stop".

Update Photo Collage to the latest version on PlayStore

Clear Photo Collage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Photo Collage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Photo Collage.

Fix Photo Collage unable to contact server/ Photo Collage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Photo Collage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Photo Collage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Photo Collage on android.

Solve Photo Collage black/white screens issue on Android:

Follow the Photo Collage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JIANCAI HE, developers of Photo Collage.

About this app

Photo Collage multiple photos into single one. Share it via Facebook, Twitter and Tumblr. A beautiful photo collage comes out. It's very easy. Place photos to each frame of the layout. Choose one layout with specific ratio. Then save it or share to your friends via Facebook, Twitter or Tumblr.