eHAC Indonesia app not working? crashes or has problems?

eHAC Indonesia Status


I have a problem with eHAC Indonesia

Are you having issues? Select the issue you are having below and provide feedback to eHAC Indonesia.




  5 Reported Issues: 😵🆘🛟🚨📢

MIGUEL ANGEL Moyano Perez
2022-08-26

Hello I cannot get international eahc. Only domestic. I am Spanish and today we are staying in Singapore till Te 28h Agost when we get the airplain to Bali. Could you informe me how can get it. Regards

Jennifer Dummett
2022-05-03

We can not choose the international tab it does not work???

Benjamin Parkey
2022-04-08

I have downloaded the app and am trying to create an e-HAC but can't select International, only allowing Domestic to be chosen

Andrija Putica
2022-04-02

When i finnish my e-HAC health declaration and try to submit error EC000 ocurres. What is the problem?

Maria Vega
2022-03-08

I am using IPhone and the further I can go is to accept Terms, The app would not let me accept terms because so I can't not move the next screen.

Showing 1-5 of 5

Have a Problem with eHAC Indonesia? Report Issue




Common eHAC Indonesia Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kementerian Kesehatan RI, developers of eHAC Indonesia.




About this app

eHAC Indonesia is an electronic form declaration for travellers both International (overseas) and Domestic travellers in border points of Indonesia (airport and harbour) and inter-province transit point of Indonesia (train station and bus terminal).  This electronic form declaration is mandatory based on compliance with the Republic of Indonesia Government Regulation - Ministry of Health No. SR. 03. 04 / II / 5825/2020 which is also already implemented to all airlines in Indonesia.