Dental Photos app not working? crashes or has problems?

Dental Photos Status

Last Updated on 2023-09-05 by Arakis

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Common Dental Photos Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dental Photos app on iOS and Android devices. Solve all Dental Photos app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dental Photos iPhone Issues and Solutions

Dental Photos iOS app crashes, not working, errors
Dental Photos iOS app network issues
Dental Photos on iOS has black/white screen

Dental Photos Android App Issues and Solutions

Dental Photos has errors/crashing/not working
Dental Photos server network connectivity issues
Dental Photos has black screen

Dental Photos iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dental Photos app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dental Photos app crashes or not working on Iphone (iOS):

Close and restart the Dental Photos app on iPhone
Update Dental Photos app to the Latest Version for iOS
Uninstall and reinstall Dental Photos iPhone app
Update your iPhone to the latest iOS version

Fix Dental Photos on iPhone unable to connect to server/internet connection issues::

To resolve Dental Photos network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dental Photos black/white screen (blank screen) on iPhone:

Follow the Dental Photos iOS app troubleshooting guide Here →

Dental Photos Android App Issues and Solutions

Fix Dental Photos not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dental Photos app issues:

Force Stop the Dental Photos App
1. On android, goto "Settings" » click Dental Photos app. » click "Force Stop".

Update Dental Photos to the latest version on PlayStore

Clear Dental Photos App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dental Photos app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dental Photos.

Fix Dental Photos unable to contact server/ Dental Photos internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dental Photos » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dental Photos » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dental Photos on android.

Solve Dental Photos black/white screens issue on Android:

Follow the Dental Photos android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Arakis, developers of Dental Photos.

About this app

Reliée à votre logiciel de gestion, l’application DENTAL Photos vous permet d’effectuer des photos avec votre smartphone et de les envoyer automatiquement dans l’imagerie du patient concerné.