SafeWA app not working? crashes or has problems?

SafeWA Status


I have a problem with SafeWA

Are you having issues? Select the issue you are having below and provide feedback to SafeWA.




⚠️ Most reported problems ⚠️

Login
50.0%

Connection
25.0%

Something else
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SafeWA Problems 😠👌🔥

- Scanning takes too long, at least one second, which is not efficient.

- The app crashes when there is no internet connection.

- Users are required to re-login every time they open the app, which defeats the purpose of a quick check-in.

- A recent update has caused login issues, preventing users from accessing the app.

  1 Reported Issues: 😵🆘🛟🚨📢

Richard Cain
2023-06-21

App won’t let me log in or reset password. Typical government stuff up

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Common SafeWA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafeWA app on iOS and Android devices. Solve all SafeWA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SafeWA iPhone Issues and Solutions

  2. SafeWA Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Health (Western Australia)”, developers of SafeWA.




About this app

The digital register was developed exclusively for WA Health and is provided at no cost to WA venue operators or the public, as part of mandatory requirements to maintain a contact register, and is an extra precautionary measure in line with COVID safe principles. · Venue operators may register for a unique QR code or multiple codes for multi-function venues. · Patrons can scan venue QR codes to register their attendance at the venue (name, contact telephone number, optional email, date and log-in time). · Attendance data is recorded solely for the purposes of contact tracing, should it be required by WA Health. · Records are stored securely for a maximum of 28 days. · Records are only accessible to authorised WA Health contact tracing personnel should a positive COVID-19 case be identified. this app is the digital venue check-in technology endorsed by WA Health.  Through a unique venue QR code, this app supports efficient COVID-19 contact tracing, should it be necessary, by providing a digital register of contact details for patrons attending venues.  The system, developed by WA Health is a secure and convenient way for venue operators and patrons to easily register their attendance at relevant venues.  this app is a free digital COVID-19 contact register system.