HeraBEAT app not working? crashes or has problems?

HeraBEAT Status

Last Updated on 2024-11-20 by HeraMed

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Common HeraBEAT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HeraBEAT app on iOS and Android devices. Solve all HeraBEAT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HeraBEAT iPhone Issues and Solutions

HeraBEAT iOS app crashes, not working, errors
HeraBEAT iOS app network issues
HeraBEAT on iOS has black/white screen

HeraBEAT Android App Issues and Solutions

HeraBEAT has errors/crashing/not working
HeraBEAT server network connectivity issues
HeraBEAT has black screen

HeraBEAT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HeraBEAT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HeraBEAT app crashes or not working on Iphone (iOS):

Close and restart the HeraBEAT app on iPhone
Update HeraBEAT app to the Latest Version for iOS
Uninstall and reinstall HeraBEAT iPhone app
Update your iPhone to the latest iOS version

Fix HeraBEAT on iPhone unable to connect to server/internet connection issues::

To resolve HeraBEAT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HeraBEAT black/white screen (blank screen) on iPhone:

Follow the HeraBEAT iOS app troubleshooting guide Here →

HeraBEAT Android App Issues and Solutions

Fix HeraBEAT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HeraBEAT app issues:

Force Stop the HeraBEAT App
1. On android, goto "Settings" » click HeraBEAT app. » click "Force Stop".

Update HeraBEAT to the latest version on PlayStore

Clear HeraBEAT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HeraBEAT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HeraBEAT.

Fix HeraBEAT unable to contact server/ HeraBEAT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HeraBEAT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HeraBEAT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HeraBEAT on android.

Solve HeraBEAT black/white screens issue on Android:

Follow the HeraBEAT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HeraMed, developers of HeraBEAT.