Texas Bay CU Reviews

Texas Bay CU Reviews

Published by on 2024-06-26

🏷️ About: The Texas Bay Credit Union mobile banking app is a redesigned app that offers convenient and fast banking services. With this app, users can manage their accounts, check balances, deposit checks, transfer funds, and keep track of their budget anytime and anywhere. The app is easy to use, secure, and offers many features.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
47.4%

😎👌🔥 Positive experience
40.3%

🙄💅🫥 Neutral
12.3%

~ from Justuseapp.com NLP analysis of 7,383 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy registration process

- Great security features

- Ability to transfer funds to/from other financial accounts

- Card control features

- Budget and savings plan options

- Ability to link accounts from other financial institutions

- Quick and easy to use

- Same day approval and competitive rates



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Terrible

2022-06-17

This is the absolute worst banking application I have used to date. I literally have to call the bank every time i try to do anything because its always locking me out. Type ur password wrong once and you are screwed. It also doesn’t let u store log in information and everything u pan out of TexasBayCU it completely clears your screen. The prior application was even better than this and thats not much to say.

More loading screens that a PlayStation 1

2022-07-18

For starters , once you download TexasBayCU you have to call the bank to setup a password . Took me 2 days to get ahold of a rep. Once that was settled, I logged in but TexasBayCU is sooo dam slow. I’m using an iPhone XS( which I doubt should be a slow phone in my opinion). TexasBayCU is slow, loading screens galore, basically freezes. To be honest is anyone is giving it 5 *, I’m pretty sure they’re working for the bank itself. Paid reviews in other words. Needs a lot of work. Definitely did not make things “easier” like they claim.

TxBayCU Credit Card Payment Option

2022-08-19

TexasBayCU works when it wants to. Usually doesn’t work for me as I have to call the CU to help me unlock my app. I have mine set up for Face ID to open it. Most times it tells me I can’t access TexasBayCU and have to call the CU. However, I wish when it does work there was an option to pay my TXBCU credit card through TexasBayCU with an external account. That would make life a little nicer with this CU. Hopefully they will add an option like this for us.

The app is really slow.

2022-09-20

Most of the time I log in through safari because TexasBayCU is so slow. Takes forever for me to be able to click my account see what I’ve spent or to make a credit card payment.

Is not better than the previous

2022-10-21

Suddenly begins to ask for answer security codes, TexasBayCU send the codes to your phone but the same that app doesn’t recognize the number received and then go to your accounts is not allowed.

Y 4 stars and not 5 out of 5?

2022-11-22

I have enjoyed the customer service and the benefits of this banco since it’s prior location on the other side of the street before the new bank was made. The biggest pet peev is that the old and almost always faulty ATM was placed in the NEW bank building!!! This is the ONLY ATM at this location and it has been out of service COUNTLESS times when I needed it. I’ve considered changing banks just because of it !! Please please please update this, I’m sure it’s the oldest piece of machinery at this new and great location. The only other thing that bothers me is the hours, you guys stopped opening on Saturdays…. I work Monday thru Fri 8-5 so I have no time to go to the bank in person unless I default on my hours at my job . Please consider everyone’s schedule and be reasonable in understanding that that just doesn’t cut it for most people. Thanks you

Definitely a better app

2022-12-23

At first it was slow and took a minute to set up but once that was done it worked like a charm. I was able to change my address in TexasBayCU which is great. Setting up the Touch ID took a little know how but I got it figured out. And I am not a bank employee, I have been with this bank for 20+ years though and this is a way better app than the last one.

Best bank ever

2023-01-24

Keeping up with the times is hard for a small bank but love this I e

Love the new app look !

2023-02-25

It’s awesome to see my balance at a glance!

New app

2023-03-26

I love all the new features of TexasBayCU!

Thanks

2023-04-27

TexasBayCU is so up to date

Awesome updates!!!

2023-05-28

I love the new app and online features.

Love the new app!

2023-06-29

Good functionality and easy to use. About time:)

New app

2023-07-30

I couldn’t see my credit card statement or available balance

Fast response

2023-08-31

You will know if you’re approved the same day and they have the best rates.

Thank You!

2023-10-02

Wow! Now this is TexasBayCU I have been waiting for. Love the look and ease of use. Registration was easy and I appreciate the security. Love the new features specifically the ability to transfer funds to/from my other financial accounts. Thank you.

Transfer

2023-11-02

Quick & easy

It’s about time !!

2023-12-04

I am so happy you have made it easier for me to make my credit card payments online 😊

Great app!

2024-01-04

Great online banking app. Very easy to use, great security features, and can link accounts from other financial institutions to see a full financial picture. Can also set budgets and savings plans.

MC

2024-02-05

Very easy to use! Love the new look and especially the new features for card control and the ability to transfer funds between other institutions.

Great App. - TBCU nice job.

2024-12-19

I



Is Texas Bay CU Safe? 🤗🙏


Yes. Texas Bay CU is very safe to use. This is based on our NLP (Natural language processing) analysis of over 7,383 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Texas Bay CU Is 45.9/100.


Is Texas Bay CU Legit? 💯


Yes. Texas Bay CU is a totally legit app. This conclusion was arrived at by running over 7,383 Texas Bay CU User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Texas Bay CU Is 59.9/100..


Is Texas Bay CU not working? 🚨


Texas Bay CU works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Texas Bay CU? Post a Review




Features

- 24/7 account management

- Balance checking and transaction viewing

- Check depositing

- Fund transfer between accounts and other financial institutions

- Loan payments and bill payments

- Credit and debit card access control with on/off capabilities and card-specific alerts

- Financial management tool for budget tracking and spending

- Alerts and notifications control

- Advanced security technology to safeguard information

- No account information stored on the device

- Free to use for registered users of Texas Bay's online banking

- Standard/other charges from mobile service providers may apply.

  Customer Service/Support
Developer:
Texas Bay Credit Union

Contact e-Mail: