Company Name: Texas Bay Credit Union
About: Texas Bay Credit Union’s completely redesigned mobile banking app makes
banking convenient and fast! Manage your accounts, check balances, deposit
checks, transfer funds, and keep track of your budget and more anytime and
anywhere.
Always ready when you are, the Texas Bay mobile app is easy to use,
secure and offers many features.
Listed below are our top recommendations on how to get in contact with Texas Bay CU. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Texas Bay CU. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by JMancillas53
For starters , once you download the app you have to call the bank to setup a password . Took me 2 days to get ahold of a rep. Once that was settled, I logged in but the app is sooo dam slow. I’m using an iPhone XS( which I doubt should be a slow phone in my opinion). The app is slow, loading screens galore, basically freezes. To be honest is anyone is giving it 5 *, I’m pretty sure they’re working for the bank itself. Paid reviews in other words. Needs a lot of work. Definitely did not make things “easier” like they claim.
by Alejandro_t94
This is the absolute worst banking application I have used to date. I literally have to call the bank every time i try to do anything because its always locking me out. Type ur password wrong once and you are screwed. It also doesn’t let u store log in information and everything u pan out of the app it completely clears your screen. The prior application was even better than this and thats not much to say.
by Moms Peace
This app works when it wants to. Usually doesn’t work for me as I have to call the CU to help me unlock my app. I have mine set up for Face ID to open it. Most times it tells me I can’t access the app and have to call the CU. However, I wish when it does work there was an option to pay my TXBCU credit card through the app with an external account. That would make life a little nicer with this CU. Hopefully they will add an option like this for us.
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