FirstBank & Trust of Texas Reviews

FirstBank & Trust of Texas Reviews

Published by on 2021-03-26

Banking on the go is easier than ever with FirstBank & Trust mobile banking.
Securely manage your money 24/7 from almost anywhere! With the FirstBank & Trust
mobile app you can: • Check account balances, group accounts and view account
activity. • Pay your bills quickly and easily with...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

FirstBank & Trust of Texas Reviews

  • By


    This app is so much worse than the app they originally had. The UI is awful - agree with Zach! The mobile deposit feature doesn’t work. I take that back, it has worked for me ONCE! I had to drive my checks to the bank after that, because the screen went white every time I tried to submit the last photo. So that’s issue #1. Issue #2 is that I can’t login on a regular basis. I get a server error message. Touch ID doesn’t work all the time so I have to try my password, then keep trying throughout the day until I can get in without a server error. I have worked in IT, and I can tell you this app is horrible. The employees aren’t happy with their new system and the customers are NOT having a “smooth” transition. This app needs to be replaced with the original one, period. If this continues, we will be forced to change banks. The point of a mobile app is to see thinks on the go. No use having the feature if the feature doesn’t work. I will be writing a letter to the president. This is absurd. THIS APP IS HORRIBLE AND MORE COMPLEX TO NAVIGATE!

  • By

    Please Fix the App!

    I agree with everyone else that has reviewed - the app went downhill when the bank sold. It will only log me in about half the time without several attempts. I tried to pay a bill 3 times, got three error messages. So when I could get to my computer did it on there with no problems BUT when I paid it, it showed duplicate payment. Ughhhh!!! Please fix this horrible app!!

  • By

    Doesn't Work

    I can't log in most times I try. Takes several attempts before I can see my account. Mobile deposit rarely works. Even when it seems to be working I'm worried about the check actually going through. We use the mobile features often and this is unacceptable and has been since the merger. May have to switch banks if they don't address this very soon.

  • By


    There’s not even an Apple Watch app anymore. The UI seems terrible and balances are sometimes inaccurate. Transfers don’t work all the time as well. Sad to say but I’m thinking about changing banks overall. Their customer service reps don’t seem to know what they are doing. 80 percent of the call is authentication. Don’t get me wrong I respect privacy and verification but they overdo it.

  • By

    Mobile deposit??

    What happened to Mobile deposits?

  • By

    Can’t access camera on my phone for remote deposit

    I don’t use it often but it has always worked before. I have an iPhone-10 and since, at least, the last couple iOS updates, the remote deposit won’t work

  • By

    Don't Fix What Ain't Broke

    This app is terrible. The layout looks like something they would have in the 90s and mobile deposit is a pain in the tuchus. I really hope updates are made soon.

  • By

    Not a clean UI

    I’m so disappointed First Bank is not a local company anymore. The merger with Heartland has caused the quality of the app to go downhill. The UI isn’t clean, the fingerprint component is gone and overall it’s just confusing. Too bad; we might be changing banks.

  • By

    Wow! Nice New App FirsBank

    The new First Bank & Trust app is very easy to use with lots of features.

  • By


    I like the old app it was more accurate the new app take to long to take off charges My old app always told me the Exact amount

  • By


    ui is garbage looks like one written in the early 90’s slow as molasses especially when using bill pay If I could I would give this app a negative 500 yes a negative 500

A better way to Contact apps

You can now contact FirstBank & Trust of Texas customer service directly
via Email using our new site -

Contact FirstBank & Trust of Texas directly

Is FirstBank & Trust of Texas Safe?

No. FirstBank & Trust of Texas does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 34 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for FirstBank & Trust of Texas Is 16.5/100.

Is FirstBank & Trust of Texas Legit?

No. FirstBank & Trust of Texas does not seem legit based on our analysis. This conclusion was arrived at by running over 34 FirstBank & Trust of Texas User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FirstBank & Trust of Texas Is 16.5/100.

Is FirstBank & Trust of Texas not working?

FirstBank & Trust of Texas works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with FirstBank & Trust of Texas? Report Issue

Leave a comment:

Why should I report an Issue with FirstBank & Trust of Texas?

  1. Pulling issues faced by users like you is a good way to draw attention of FirstBank & Trust of Texas to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FirstBank & Trust of Texas customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FirstBank & Trust of Texas.

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