Central Pacific Bank Reviews

Central Pacific Bank Reviews

Published by on 2024-11-13

🏷️ About: What’s New: Experience the new look and feel of the upgraded mobile banking application from Central Pacific Bank. We’ve made it easier to access the features that will help manage your banking on the go such as: Deposit Checks Make Payments & Transfers Manage your Debit Cards ….


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
54.8%

👿🤬😠 Negative experience
30.6%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 5,947 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Love and dislike relationship

2022-05-23

Compared to the old version this version is so much better. Central Pacific Bank is the first what your bank to take technology to the next level. However, CentralPacificBank consistently requires me to verify sign in information via text. Live chat option is not available. Messages sent to the bank takes days/weeks for a reply. Transfer comments are limited to the web version not the mobile version. Check deposit history take about 3 min to populate. Account syncing with my mortgage Caliber Home Loans and credit cards with Capital One always fails. CPB please make note of the many bugs that CentralPacificBank has and with with your administrator on fixing it. Also one last complaint. Why does pending transactions show up 3x until it’s actually processed. That is so irritating and unreliable.

Fix Deposit Check Status

2022-06-24

Took a picture of a check and there’s no confirmation to say that it was received or pending. The funds were not added to my balance or shown pending balance compared to if you deposit it in person, at least the receipt shows the picture of the check and the updated balance.

Sorry not a big fan

2022-07-25

It might be an big improvement from the previous one but it’s way to busy with all the logos that created big spaces between line items. Not the most efficient format.
The balance for each account is pretty current but the transactions are not updated to match the balance, sometimes delayed by more than a few days. This is makes confusing when reconcile the account...Yes, some of us still do balance the check book;)

Nice upgrade when and if it works

2022-08-26

Huge improvement over the previous version. However the same problems persist. Whenever there’s an update or basically anything CPB does it forgets your login and you must call there help phone number to log in again. Whomever makes their app should be ashamed. If CPB’s app logs me out where I have to call customer service again I’ll just switch to Bank of Hawaii or American Savings instead. I’ve been calling and writing reviews for years and they don’t listen or care.

Improvements needed

2022-09-27

To use the application , it’s difficult to find the mobile deposit logo. The photo is hard to capture, I had to pull my phone far back to capture the full image , the auto capture does not work well at that distance.

Such improvement

2022-10-28

Such an improvement from the old platform! The added features of trains getting between accounts and spending tracking are up to speed with the times. Great app!!

Really easy to use and it allows me to see all of my accounts in one place!

2022-11-29

The new CPB app allows me to see all of my accounts from CPB and other banks and financial companies all in one place. This makes it really easy to manage my budget!

Great updated app

2022-12-30

Love the new version. User friendly and comprehensive. You can link your external investment and bank accounts with CentralPacificBank and able to make transfers and view all your accounts with one login.

Happy customer

2023-01-31

CentralPacificBank is far superior then old app. It saves a lot of time when I can bank with ease. This definitely surpasses my expectations. I haven’t seen this with other banks I have been with. Central Pacific is doing something right, also during COVID? WOW!

CPB Mobile App

2023-03-04

I’m really loving the new app and features that CentralPacificBank has to offer. The new changes are amazing and very easy to find what your looking for. This is a lot more convenient to check up on your accounts and statements.

an app made just for me

2023-04-02

I also have a bank on the mainland, and CPB’s app is just way better. Features like the spending and budgeting summaries make it easy to understand my finances at a glance...everything seems to be designed just for me and my money management. Very cool.

Huge improve to over old app!

2023-05-04

Zelle is a lot better and moves money faster than Pop money. I like that I can now link other bank accounts like my credit union and transfer funds. The mobile app is as powerful as desktop version.

Loving The Wave!

2023-06-04

I absolutely love CentralPacificBank! It makes it easy for me to view all my accounts (even accounts that aren’t CPB) in one place! Talk about convenience! I also get to make transfers to my EXTERNAL accounts! That’s crazy and not to mention unheard of! It’s user friendly and I’m able to customize my budgets and accounts! The best part of it all...IT’S ALL FREE!!!!!
I’m completely blown away!
All I’m saying is, if you’re not banking with Central Pacific Bank, you’re doing something wrong. AND their staff is always so friendly and welcoming and ready to service their customers! You’re the best CPB! I love my bank!

Super slick and helpful too!

2023-07-06

Love the new look and feel of this mobile banking app!
Such a huge improvement over the old one, and it also has some great financial planning and wellness tools too!
Looking forward to using the budgets and spending tools to help me figure out how to save more money and spend more wisely. Great job CPB!

Love CPB’s New App!

2023-08-06

Great look-happy colors! CentralPacificBank was designed that even tech challenged people as myself find easy to use. It’s easy to transfer funds, check account balances, and easy to find who can help you if you’re having trouble banking online.

Thanks for the update CPB! I’ve been a customer since 1977👍🏽

Awesome!!

2023-09-07

CentralPacificBank is very sleek and easy to understand! There’s so many cool features and tools that will help me budget my finances. I enjoy that I can aggregate all my accounts (even external accounts) and see my total net worth and spending trends!

I do mostly everything online and CentralPacificBank eliminates the need for me to go to branches for small transactions.

Thanks CPB!

Amazing app

2023-10-09

I love CentralPacificBank . It has not failed me. I transfer money a lot and it always gets the job done. When I want to deposit my checks, it does a great job in doing just that. I don’t have to feel like I have to go in at all. I don’t know when the last time I went into the bank to make a transaction. I love CPB. They are on it.

My Bank is in my Pocket

2023-11-09

Love CentralPacificBank. It has so many features. I can deposit, transfer, pay bills, keep an eye on my budget and even look at my other accounts. My bank goes with me. I don’t have to wait until I’m home at the computer to do anything. I will miss the lovely people at the branch but the time savings is enormous! Thank you for such a great app.

Awesome

2023-12-11

Very impressed with how much this new app is far more advanced than the previous one. Being able to add on my other bank accounts and to have all of them on one app is super convenient. I don’t have to keep opening multiple apps all the time anymore. I’m also glad we have finally have integrated Zelle, making it super easy to send money to others.

Better than any other bank app

2024-01-11

To be honest, I bank with a lot of different banks and not all the apps are all that great. CentralPacificBank really puts everything in one area. You can add in other bank accounts and see your full spectrum of worth. Give you stats and data for your viewing pleasure. This was a big update and CPB did not leave anything out. 10/10. Not too cluttered and very easy to navigate. Amazing CPB!

Awesome App!

2024-12-18

Way to go CPB Team!



Is Central Pacific Bank Safe? 🤗🙏


Yes. Central Pacific Bank is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,947 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Central Pacific Bank Is 64.2/100.


Is Central Pacific Bank Legit? 💯


Yes. Central Pacific Bank is a totally legit app. This conclusion was arrived at by running over 5,947 Central Pacific Bank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Central Pacific Bank Is 81.2/100..


Is Central Pacific Bank not working? 🚨


Central Pacific Bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Central Pacific Bank? Post a Review




Features

Experience the new look and feel of the upgraded mobile banking application from Central Pacific Bank.

On top of the services you’ve come to expect (account history, remote check deposit, biometric login, etc.), check out the cutting-edge tools that give you a clear picture of your entire financial situation.

Download the Central Pacific Bank app today to take advantage of all the innovative features that allow you to bank and manage your finances in a way tailored to your lifestyle.

CPB’s mobile banking app makes it easier than ever to manage your finances.

Manage your money in one place with tracking tools that will guide you to making informed decisions to improve your overall financial health.

Mobile banking made human.

[1] Must be a CPB Digital Banking customer and enrolled in CPB Digital Banking to use this service.

(2) Some accounts are not eligible for mobile deposit.

(1) U.S. mobile numbers must be enrolled with Zelle before they can be used.

Be safe and secure with out-of-band authentication, in-session alerting, and security scoring that will help detect any uncharacteristic behavior.

All of your banking - without going to the bank.

(3) Only certain devices are eligible to enable Biometric Face or Fingerprint ID login.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

The CPB app gives you the ability to connect all your financial accounts in one place.

  Customer Service/Support
Developer:
Central Pacific Bank

Contact e-Mail: